{"id":22096,"date":"2020-05-17T13:05:07","date_gmt":"2020-05-17T11:05:07","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg"},"modified":"2020-05-17T13:05:21","modified_gmt":"2020-05-17T11:05:21","slug":"gap-digitale-2","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/gap-digitale-2\/","title":{"rendered":"gap digitale"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-22096","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>gap digitale - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"gap digitale - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"gap digitale\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-17T11:05:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\",\"name\":\"gap digitale - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/#website\"},\"datePublished\":\"2020-05-17T11:05:07+00:00\",\"dateModified\":\"2020-05-17T11:05:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/customerserviceculture.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"gap digitale\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/customerserviceculture.com\/#website\",\"url\":\"https:\/\/customerserviceculture.com\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/customerserviceculture.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\",\"contentUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg\",\"width\":800,\"height\":400,\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. 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Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"gap digitale\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-300x150.jpg\" class=\"attachment-medium size-medium\" alt=\"gap digitale\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-200x100.jpg 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-300x150.jpg 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-400x200.jpg 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-540x272.jpg 540w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-600x300.jpg 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-640x320.jpg 640w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale-768x384.jpg 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/05\/gap-digitale.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>gap digitale<\/p>\n"},"caption":{"rendered":"<p>gap digitale<\/p>\n"},"alt_text":"gap 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