{"id":22546,"date":"2020-06-22T18:02:56","date_gmt":"2020-06-22T16:02:56","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg"},"modified":"2020-06-22T18:03:11","modified_gmt":"2020-06-22T16:03:11","slug":"risposta-a-critica-del-cliente-2","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/risposta-a-critica-del-cliente-2\/","title":{"rendered":"risposta a critica del cliente"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-22546","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>risposta a critica del cliente - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"risposta a critica del cliente - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"risposta a critica del cliente\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-22T16:03:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\",\"name\":\"risposta a critica del cliente - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/#website\"},\"datePublished\":\"2020-06-22T16:02:56+00:00\",\"dateModified\":\"2020-06-22T16:03:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/customerserviceculture.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"risposta a critica del cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/customerserviceculture.com\/#website\",\"url\":\"https:\/\/customerserviceculture.com\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/customerserviceculture.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\",\"contentUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg\",\"width\":1080,\"height\":1440,\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. 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Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"risposta a critica del cliente\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"risposta a critica del cliente\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-200x267.jpg 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-225x300.jpg 225w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-400x533.jpg 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-600x800.jpg 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-768x1024.jpg 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-800x1067.jpg 800w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente.jpg 1080w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>risposta a critica del cliente<\/p>\n"},"caption":{"rendered":"<p>risposta a critica del cliente<\/p>\n"},"alt_text":"risposta a critica del cliente","media_type":"image","mime_type":"image\/jpeg","media_details":{"width":1080,"height":1440,"file":"2020\/06\/risposta-a-critica-del-cliente.jpg","sizes":{"thumbnail":{"file":"risposta-a-critica-del-cliente-150x150.jpg","width":150,"height":150,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-150x150.jpg"},"medium":{"file":"risposta-a-critica-del-cliente-225x300.jpg","width":225,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-225x300.jpg"},"medium_large":{"file":"risposta-a-critica-del-cliente-768x1024.jpg","width":768,"height":1024,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-768x1024.jpg"},"large":{"file":"risposta-a-critica-del-cliente-768x1024.jpg","width":768,"height":1024,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-768x1024.jpg"},"news-thumb":{"file":"risposta-a-critica-del-cliente-300x300.jpg","width":300,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-300x300.jpg"},"related-post-thumb":{"file":"risposta-a-critica-del-cliente-640x300.jpg","width":640,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-640x300.jpg"},"invert-grid-thumb":{"file":"risposta-a-critica-del-cliente-640x320.jpg","width":640,"height":320,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-640x320.jpg"},"deport-thumb":{"file":"risposta-a-critica-del-cliente-640x520.jpg","width":640,"height":520,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-640x520.jpg"},"deport-thumbnail":{"file":"risposta-a-critica-del-cliente-640x640.jpg","width":640,"height":640,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-640x640.jpg"},"brit_co_img":{"file":"risposta-a-critica-del-cliente-580x255.jpg","width":580,"height":255,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-580x255.jpg"},"easy_timeline_img":{"file":"risposta-a-critica-del-cliente-500x300.jpg","width":500,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-500x300.jpg"},"portfolio-full":{"file":"risposta-a-critica-del-cliente-940x400.jpg","width":940,"height":400,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-940x400.jpg"},"portfolio-one":{"file":"risposta-a-critica-del-cliente-540x272.jpg","width":540,"height":272,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-540x272.jpg"},"portfolio-two":{"file":"risposta-a-critica-del-cliente-460x295.jpg","width":460,"height":295,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-460x295.jpg"},"portfolio-three":{"file":"risposta-a-critica-del-cliente-300x214.jpg","width":300,"height":214,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-300x214.jpg"},"portfolio-five":{"file":"risposta-a-critica-del-cliente-177x142.jpg","width":177,"height":142,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-177x142.jpg"},"blog-large":{"file":"risposta-a-critica-del-cliente-669x272.jpg","width":669,"height":272,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-669x272.jpg"},"blog-medium":{"file":"risposta-a-critica-del-cliente-320x202.jpg","width":320,"height":202,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-320x202.jpg"},"recent-posts":{"file":"risposta-a-critica-del-cliente-700x441.jpg","width":700,"height":441,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/06\/risposta-a-critica-del-cliente-700x441.jpg"},"recent-works-thumbnail":{"file":"risposta-a-critica-del-cliente-66x66.jpg","width":66,"height":66,"mime_type":"image\/jpeg","sourc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