{"id":23887,"date":"2020-11-24T18:22:08","date_gmt":"2020-11-24T17:22:08","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat.jpg"},"modified":"2020-11-24T18:22:23","modified_gmt":"2020-11-24T17:22:23","slug":"conversations-via-live-chat","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/how-to-optimize-conversations-via-live-chat\/attachment\/conversations-via-live-chat\/","title":{"rendered":"conversations via Live Chat"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-23887","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>conversations via Live Chat - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"conversations via Live Chat - 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Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"conversations via Live Chat\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-300x150.jpg\" class=\"attachment-medium size-medium\" alt=\"conversations via Live Chat\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-200x100.jpg 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-300x150.jpg 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-400x200.jpg 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-540x272.jpg 540w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-600x300.jpg 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-640x320.jpg 640w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat-768x384.jpg 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/11\/conversations-via-Live-Chat.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>conversations via Live Chat<\/p>\n"},"caption":{"rendered":"<p>conversations via Live Chat<\/p>\n"},"alt_text":"conversations via Live 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