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Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"Paolo Fabrizio speaking\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking.png'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"194\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-300x194.png\" class=\"attachment-medium size-medium\" alt=\"Paolo Fabrizio speaking\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-200x130.png 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-300x194.png 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-400x259.png 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-600x389.png 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-768x498.png 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-800x518.png 800w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-1024x664.png 1024w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-1200x778.png 1200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking-1536x995.png 1536w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/12\/Paolo-Fabrizio-speaking.png 1790w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Paolo Fabrizio speaking<\/p>\n"},"caption":{"rendered":"<p>Paolo Fabrizio speaking<\/p>\n"},"alt_text":"Paolo Fabrizio 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