{"id":37879,"date":"2024-04-23T12:20:51","date_gmt":"2024-04-23T10:20:51","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg"},"modified":"2024-04-23T12:21:08","modified_gmt":"2024-04-23T10:21:08","slug":"training-7-2","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/training-7-2\/","title":{"rendered":"training"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-37879","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>training - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"training - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"training\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-23T10:21:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1248\" \/>\n\t<meta property=\"og:image:height\" content=\"659\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\",\"name\":\"training - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/#website\"},\"datePublished\":\"2024-04-23T10:20:51+00:00\",\"dateModified\":\"2024-04-23T10:21:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/customerserviceculture.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"training\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/customerserviceculture.com\/#website\",\"url\":\"https:\/\/customerserviceculture.com\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/customerserviceculture.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\",\"contentUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg\",\"width\":1248,\"height\":659,\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano\",\"sameAs\":[\"http:\/\/socialmediascrum.com\",\"https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"training - Customer Service Culture","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","og_locale":"en_US","og_type":"article","og_title":"training - Customer Service Culture","og_description":"training","og_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","og_site_name":"Customer Service Culture","article_modified_time":"2024-04-23T10:21:08+00:00","og_image":[{"width":1248,"height":659,"url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","name":"training - Customer Service Culture","isPartOf":{"@id":"https:\/\/customerserviceculture.com\/#website"},"datePublished":"2024-04-23T10:20:51+00:00","dateModified":"2024-04-23T10:21:08+00:00","breadcrumb":{"@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/customerserviceculture.com\/en\/"},{"@type":"ListItem","position":2,"name":"training"}]},{"@type":"WebSite","@id":"https:\/\/customerserviceculture.com\/#website","url":"https:\/\/customerserviceculture.com\/","name":"Customer Service Culture","description":"Conversations that sell","publisher":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/customerserviceculture.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45","name":"Paolo Fabrizio","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/","url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","contentUrl":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","width":1248,"height":659,"caption":"Paolo Fabrizio"},"logo":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/"},"description":"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"training\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-300x158.jpg\" class=\"attachment-medium size-medium\" alt=\"training\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-200x106.jpg 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-300x158.jpg 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-400x211.jpg 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-600x317.jpg 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-768x406.jpg 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-800x422.jpg 800w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-1024x541.jpg 1024w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-1200x634.jpg 1200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg 1248w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>training<\/p>\n"},"caption":{"rendered":"<p>training<\/p>\n"},"alt_text":"training","media_type":"image","mime_type":"image\/jpeg","media_details":{"width":1248,"height":659,"file":"2024\/04\/training-2.jpg","sizes":{"medium":{"file":"training-2-300x158.jpg","width":300,"height":158,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-300x158.jpg"},"large":{"file":"training-2-1024x541.jpg","width":1024,"height":541,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-1024x541.jpg"},"thumbnail":{"file":"training-2-150x150.jpg","width":150,"height":150,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-150x150.jpg"},"medium_large":{"file":"training-2-768x406.jpg","width":768,"height":406,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-768x406.jpg"},"news-thumb":{"file":"training-2-300x300.jpg","width":300,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-300x300.jpg"},"related-post-thumb":{"file":"training-2-640x300.jpg","width":640,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-640x300.jpg"},"invert-grid-thumb":{"file":"training-2-640x320.jpg","width":640,"height":320,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-640x320.jpg"},"deport-thumb":{"file":"training-2-640x520.jpg","width":640,"height":520,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-640x520.jpg"},"deport-thumbnail":{"file":"training-2-640x640.jpg","width":640,"height":640,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-640x640.jpg"},"brit_co_img":{"file":"training-2-580x255.jpg","width":580,"height":255,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-580x255.jpg"},"easy_timeline_img":{"file":"training-2-500x300.jpg","width":500,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-500x300.jpg"},"portfolio-full":{"file":"training-2-940x400.jpg","width":940,"height":400,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-940x400.jpg"},"portfolio-one":{"file":"training-2-540x272.jpg","width":540,"height":272,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-540x272.jpg"},"portfolio-two":{"file":"training-2-460x295.jpg","width":460,"height":295,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-460x295.jpg"},"portfolio-three":{"file":"training-2-300x214.jpg","width":300,"height":214,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-300x214.jpg"},"portfolio-five":{"file":"training-2-177x142.jpg","width":177,"height":142,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-177x142.jpg"},"blog-large":{"file":"training-2-669x272.jpg","width":669,"height":272,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-669x272.jpg"},"blog-medium":{"file":"training-2-320x202.jpg","width":320,"height":202,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-320x202.jpg"},"recent-posts":{"file":"training-2-700x441.jpg","width":700,"height":441,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-700x441.jpg"},"recent-works-thumbnail":{"file":"training-2-66x66.jpg","width":66,"height":66,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-66x66.jpg"},"0":{"file":"training-2-200x106.jpg","width":200,"height":106,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg"},"1":{"file":"training-2-400x211.jpg","width":400,"height":211,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-400x211.jpg"},"2":{"file":"training-2-600x317.jpg","width":600,"height":317,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-600x317.jpg"},"3":{"file":"training-2-800x422.jpg","width":800,"height":422,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-800x422.jpg"},"4":{"file":"training-2-1200x634.jpg","width":1200,"height":634,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2-1200x634.jpg"},"full":{"file":"training-2.jpg","width":1248,"height":659,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":null,"source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/04\/training-2.jpg","_links":{"self":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media\/37879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media"}],"about":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/types\/attachment"}],"author":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/comments?post=37879"}]}}