{"id":39549,"date":"2024-12-11T18:38:21","date_gmt":"2024-12-11T17:38:21","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows.png"},"modified":"2024-12-11T18:38:53","modified_gmt":"2024-12-11T17:38:53","slug":"digital-conversations-flows","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/are-your-digital-conversations-flows-shining\/attachment\/digital-conversations-flows\/","title":{"rendered":"digital conversations flows"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-39549","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>digital conversations flows - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows.png\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"digital conversations flows - 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Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"digital conversations flows\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows.png'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-300x150.png\" class=\"attachment-medium size-medium\" alt=\"digital conversations flows\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-200x100.png 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-300x150.png 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-400x200.png 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-540x272.png 540w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-600x300.png 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-640x320.png 640w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-768x384.png 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows.png 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>digital conversations flows<\/p>\n"},"caption":{"rendered":"<p>digital conversations flows<\/p>\n"},"alt_text":"digital conversations flows","media_type":"image","mime_type":"image\/png","media_details":{"width":800,"height":400,"file":"2024\/12\/digital-conversations-flows.png","filesize":249876,"sizes":{"medium":{"file":"digital-conversations-flows-300x150.png","width":300,"height":150,"filesize":41376,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-300x150.png"},"thumbnail":{"file":"digital-conversations-flows-150x150.png","width":150,"height":150,"filesize":21995,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-150x150.png"},"medium_large":{"file":"digital-conversations-flows-768x384.png","width":768,"height":384,"filesize":183692,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-768x384.png"},"news-thumb":{"file":"digital-conversations-flows-300x300.png","width":300,"height":300,"filesize":66085,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-300x300.png"},"related-post-thumb":{"file":"digital-conversations-flows-640x300.png","width":640,"height":300,"filesize":129741,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-640x300.png"},"invert-grid-thumb":{"file":"digital-conversations-flows-640x320.png","width":640,"height":320,"filesize":137803,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-640x320.png"},"deport-thumb":{"file":"digital-conversations-flows-640x400.png","width":640,"height":400,"filesize":182299,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-640x400.png"},"deport-thumbnail":{"file":"digital-conversations-flows-640x400.png","width":640,"height":400,"filesize":182299,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-640x400.png"},"brit_co_img":{"file":"digital-conversations-flows-580x255.png","width":580,"height":255,"filesize":103882,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-580x255.png"},"easy_timeline_img":{"file":"digital-conversations-flows-500x300.png","width":500,"height":300,"filesize":103807,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-500x300.png"},"portfolio-one":{"file":"digital-conversations-flows-540x272.png","width":540,"height":272,"filesize":105721,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-540x272.png"},"portfolio-two":{"file":"digital-conversations-flows-460x295.png","width":460,"height":295,"filesize":94957,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-460x295.png"},"portfolio-three":{"file":"digital-conversations-flows-300x214.png","width":300,"height":214,"filesize":51730,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-300x214.png"},"portfolio-five":{"file":"digital-conversations-flows-177x142.png","width":177,"height":142,"filesize":24490,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-177x142.png"},"blog-large":{"file":"digital-conversations-flows-669x272.png","width":669,"height":272,"filesize":119265,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-669x272.png"},"blog-medium":{"file":"digital-conversations-flows-320x202.png","width":320,"height":202,"filesize":52868,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-320x202.png"},"recent-posts":{"file":"digital-conversations-flows-700x400.png","width":700,"height":400,"filesize":199148,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-700x400.png"},"recent-works-thumbnail":{"file":"digital-conversations-flows-66x66.png","width":66,"height":66,"filesize":5777,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/digital-conversations-flows-66x66.png"},"0":{"file":"digital-conversations-flows-200x100.png","width":200,"height":100,"filesize":21709,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-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