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Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"Sondaggio Customer Service Culture\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"222\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-300x222.jpg\" class=\"attachment-medium size-medium\" alt=\"Sondaggio Customer Service Culture\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-200x148.jpg 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-300x222.jpg 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-400x296.jpg 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-600x443.jpg 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-768x567.jpg 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-800x591.jpg 800w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture-1024x757.jpg 1024w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/01\/Sondaggio-Customer-Service-Culture.jpg 1080w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Sondaggio Customer Service Culture<\/p>\n"},"caption":{"rendered":"<p>Sondaggio Customer Service Culture<\/p>\n"},"alt_text":"Sondaggio Customer Service 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