{"id":41114,"date":"2025-05-13T17:58:16","date_gmt":"2025-05-13T15:58:16","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png"},"modified":"2025-05-13T17:59:52","modified_gmt":"2025-05-13T15:59:52","slug":"paolo-e-fabio-2","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/paolo-e-fabio-2\/","title":{"rendered":"Paolo e Fabio"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-41114","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Paolo e Fabio - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Paolo e Fabio - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"Paolo e Fabio\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-13T15:59:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1354\" \/>\n\t<meta property=\"og:image:height\" content=\"740\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\",\"name\":\"Paolo e Fabio - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/#website\"},\"datePublished\":\"2025-05-13T15:58:16+00:00\",\"dateModified\":\"2025-05-13T15:59:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/customerserviceculture.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Paolo e Fabio\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/customerserviceculture.com\/#website\",\"url\":\"https:\/\/customerserviceculture.com\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/customerserviceculture.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\",\"contentUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png\",\"width\":1354,\"height\":740,\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano\",\"sameAs\":[\"http:\/\/socialmediascrum.com\",\"https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Paolo e Fabio - Customer Service Culture","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","og_locale":"en_US","og_type":"article","og_title":"Paolo e Fabio - Customer Service Culture","og_description":"Paolo e Fabio","og_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","og_site_name":"Customer Service Culture","article_modified_time":"2025-05-13T15:59:52+00:00","og_image":[{"width":1354,"height":740,"url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","name":"Paolo e Fabio - Customer Service Culture","isPartOf":{"@id":"https:\/\/customerserviceculture.com\/#website"},"datePublished":"2025-05-13T15:58:16+00:00","dateModified":"2025-05-13T15:59:52+00:00","breadcrumb":{"@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/customerserviceculture.com\/en\/"},{"@type":"ListItem","position":2,"name":"Paolo e Fabio"}]},{"@type":"WebSite","@id":"https:\/\/customerserviceculture.com\/#website","url":"https:\/\/customerserviceculture.com\/","name":"Customer Service Culture","description":"Conversations that sell","publisher":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/customerserviceculture.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45","name":"Paolo Fabrizio","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/","url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","contentUrl":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","width":1354,"height":740,"caption":"Paolo Fabrizio"},"logo":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/"},"description":"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"Paolo e Fabio\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"164\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-300x164.png\" class=\"attachment-medium size-medium\" alt=\"Paolo e Fabio\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-200x109.png 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-300x164.png 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-400x219.png 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-600x328.png 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-768x420.png 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-800x437.png 800w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-1024x560.png 1024w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-1200x656.png 1200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png 1354w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Paolo e Fabio<\/p>\n"},"caption":{"rendered":"<p>Paolo e Fabio<\/p>\n"},"alt_text":"Paolo e Fabio","media_type":"image","mime_type":"image\/png","media_details":{"width":1354,"height":740,"file":"2025\/05\/Paolo-e-Fabio.png","filesize":1242375,"sizes":{"medium":{"file":"Paolo-e-Fabio-300x164.png","width":300,"height":164,"filesize":81996,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-300x164.png"},"large":{"file":"Paolo-e-Fabio-1024x560.png","width":1024,"height":560,"filesize":598793,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-1024x560.png"},"thumbnail":{"file":"Paolo-e-Fabio-150x150.png","width":150,"height":150,"filesize":41980,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-150x150.png"},"medium_large":{"file":"Paolo-e-Fabio-768x420.png","width":768,"height":420,"filesize":380951,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-768x420.png"},"news-thumb":{"file":"Paolo-e-Fabio-300x300.png","width":300,"height":300,"filesize":131857,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-300x300.png"},"related-post-thumb":{"file":"Paolo-e-Fabio-640x300.png","width":640,"height":300,"filesize":245577,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-640x300.png"},"invert-grid-thumb":{"file":"Paolo-e-Fabio-640x320.png","width":640,"height":320,"filesize":260723,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-640x320.png"},"deport-thumb":{"file":"Paolo-e-Fabio-640x520.png","width":640,"height":520,"filesize":397037,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-640x520.png"},"deport-thumbnail":{"file":"Paolo-e-Fabio-640x640.png","width":640,"height":640,"filesize":440387,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-640x640.png"},"brit_co_img":{"file":"Paolo-e-Fabio-580x255.png","width":580,"height":255,"filesize":197184,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-580x255.png"},"easy_timeline_img":{"file":"Paolo-e-Fabio-500x300.png","width":500,"height":300,"filesize":210456,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-500x300.png"},"portfolio-full":{"file":"Paolo-e-Fabio-940x400.png","width":940,"height":400,"filesize":410334,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-940x400.png"},"portfolio-one":{"file":"Paolo-e-Fabio-540x272.png","width":540,"height":272,"filesize":199552,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-540x272.png"},"portfolio-two":{"file":"Paolo-e-Fabio-460x295.png","width":460,"height":295,"filesize":195741,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-460x295.png"},"portfolio-three":{"file":"Paolo-e-Fabio-300x214.png","width":300,"height":214,"filesize":106733,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-300x214.png"},"portfolio-five":{"file":"Paolo-e-Fabio-177x142.png","width":177,"height":142,"filesize":47877,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-177x142.png"},"blog-large":{"file":"Paolo-e-Fabio-669x272.png","width":669,"height":272,"filesize":228638,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-669x272.png"},"blog-medium":{"file":"Paolo-e-Fabio-320x202.png","width":320,"height":202,"filesize":106004,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-320x202.png"},"recent-posts":{"file":"Paolo-e-Fabio-700x441.png","width":700,"height":441,"filesize":379768,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-700x441.png"},"recent-works-thumbnail":{"file":"Paolo-e-Fabio-66x66.png","width":66,"height":66,"filesize":10408,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-66x66.png"},"0":{"file":"Paolo-e-Fabio-200x109.png","width":200,"height":109,"filesize":41517,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png"},"1":{"file":"Paolo-e-Fabio-400x219.png","width":400,"height":219,"filesize":132389,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-400x219.png"},"2":{"file":"Paolo-e-Fabio-600x328.png","width":600,"height":328,"filesize":256345,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-600x328.png"},"3":{"file":"Paolo-e-Fabio-800x437.png","width":800,"height":437,"filesize":406061,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-800x437.png"},"4":{"file":"Paolo-e-Fabio-1200x656.png","width":1200,"height":656,"filesize":760964,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio-1200x656.png"},"full":{"file":"Paolo-e-Fabio.png","width":1354,"height":740,"mime_type":"image\/png","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":null,"source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/05\/Paolo-e-Fabio.png","_links":{"self":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media\/41114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media"}],"about":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/types\/attachment"}],"author":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/comments?post=41114"}]}}