{"id":41980,"date":"2025-09-07T11:43:19","date_gmt":"2025-09-07T09:43:19","guid":{"rendered":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO.png"},"modified":"2025-09-07T11:43:35","modified_gmt":"2025-09-07T09:43:35","slug":"customer-reaches-the-ceo","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/what-you-do-when-the-customer-reaches-the-ceo\/attachment\/customer-reaches-the-ceo\/","title":{"rendered":"customer reaches the CEO"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"class_list":["post-41980","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>customer reaches the CEO - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO.png\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"customer reaches the CEO - 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Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"customer reaches the CEO\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO.png'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-300x150.png\" class=\"attachment-medium size-medium\" alt=\"customer reaches the CEO\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-200x100.png 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-300x150.png 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-400x200.png 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-540x272.png 540w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-600x300.png 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-640x320.png 640w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO-768x384.png 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/09\/customer-reaches-the-CEO.png 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>customer reaches the CEO<\/p>\n"},"caption":{"rendered":"<p>customer reaches the CEO<\/p>\n"},"alt_text":"customer reaches the 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