{"id":44574,"date":"2017-07-02T18:05:00","date_gmt":"2017-07-02T16:05:00","guid":{"rendered":"http:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg"},"modified":"2017-07-02T18:05:00","modified_gmt":"2017-07-02T16:05:00","slug":"guida-4","status":"inherit","type":"attachment","link":"https:\/\/customerserviceculture.com\/en\/guida-4\/","title":{"rendered":"Ebook call centre"},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"class_list":["post-44574","attachment","type-attachment","status-inherit","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ebook call centre - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ebook call centre - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"Ebook call centre\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"254\" \/>\n\t<meta property=\"og:image:height\" content=\"317\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\",\"url\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\",\"name\":\"Ebook call centre - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/#website\"},\"datePublished\":\"2017-07-02T16:05:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/customerserviceculture.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ebook call centre\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/#website\",\"url\":\"https:\\\/\\\/customerserviceculture.com\\\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/#\\\/schema\\\/person\\\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/customerserviceculture.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/#\\\/schema\\\/person\\\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\",\"url\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\",\"contentUrl\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\",\"width\":254,\"height\":317,\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\\\/\\\/customerserviceculture.com\\\/wp-content\\\/uploads\\\/2017\\\/07\\\/Guida.jpg\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. 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Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"]}]}},"description":{"rendered":"<p class=\"attachment\"><a data-rel=\"iLightbox[postimages]\" data-title=\"Ebook call centre\" data-caption=\"\" href='https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"300\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-240x300.jpg\" class=\"attachment-medium size-medium\" alt=\"Ebook call centre\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-240x300.jpg 240w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg 254w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/a><\/p>\n<p>Ebook call centre<\/p>\n"},"caption":{"rendered":"<p>Ebook call centre<\/p>\n"},"alt_text":"Ebook call centre","media_type":"image","mime_type":"image\/jpeg","media_details":{"width":254,"height":317,"file":"2017\/07\/Guida.jpg","sizes":{"thumbnail":{"file":"Guida-150x150.jpg","width":150,"height":150,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-150x150.jpg"},"medium":{"file":"Guida-240x300.jpg","width":240,"height":300,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-240x300.jpg"},"blog-related":{"file":"Guida-100x100.jpg","width":100,"height":100,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-100x100.jpg"},"featured-other":{"file":"Guida-254x225.jpg","width":254,"height":225,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-254x225.jpg"},"post-widget-thumb":{"file":"Guida-60x60.jpg","width":60,"height":60,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida-60x60.jpg"},"full":{"file":"Guida.jpg","width":254,"height":317,"mime_type":"image\/jpeg","source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg"}},"image_meta":{"aperture":0,"credit":"","camera":"","caption":"","created_timestamp":0,"copyright":"","focal_length":0,"iso":0,"shutter_speed":0,"title":"","orientation":1}},"post":null,"source_url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2017\/07\/Guida.jpg","filename":"Guida.jpg","filesize":25342,"_links":{"self":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media\/44574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media"}],"about":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/types\/attachment"}],"author":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/comments?post=44574"}]}}