{"id":23712,"date":"2020-11-02T19:43:29","date_gmt":"2020-11-02T18:43:29","guid":{"rendered":"https:\/\/customerserviceculture.com\/?page_id=23712"},"modified":"2024-12-05T17:39:39","modified_gmt":"2024-12-05T16:39:39","slug":"newsletter","status":"publish","type":"page","link":"https:\/\/customerserviceculture.com\/en\/newsletter\/","title":{"rendered":"Newsletter1"},"content":{"rendered":"<h1 data-fontsize=\"51\" data-inline-fontsize=\"true\" data-inline-lineheight=\"true\" data-lineheight=\"81\" style=\"line-height: 81px; font-size: 51px; text-align: center; color: rgb(15, 0, 3) !important; --tcb-applied-color: #0f0003 !important;\">Stay abreast of Digital Customer Service<\/h1>\n<p style=\"text-align: center; color: rgb(15, 0, 3) !important; --tcb-applied-color: #0f0003 !important;\">Expect regular gems in your inbox.&nbsp;<\/p>\n<p><span><img decoding=\"async\" alt=\"Paolo Fabrizio banner\" data-id=\"35097\" width=\"1227\" data-init-width=\"1400\" height=\"307\" data-init-height=\"350\" title=\"Paolo Fabrizio banner\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2023\/10\/Paolo-Fabrizio-banner.png\" data-width=\"1227\" data-height=\"307\" style=\"aspect-ratio: auto 1400 \/ 350;\"><\/span><\/p>\n<h2 data-fontsize=\"33\" data-inline-fontsize=\"true\" data-inline-lineheight=\"true\" data-lineheight=\"62\" style=\"text-align: center; line-height: 62px; font-size: 33px;\">I want to subscribe now<\/h2>\n<h2 style=\"text-align: center;\" data-fontsize=\"33\" data-lineheight=\"49\">What readers say<\/h2>\n<p><span style=\"\"><img decoding=\"async\" alt=\"Fabio Ferri\" data-id=\"23604\" width=\"103\" data-init-width=\"300\" height=\"103\" data-init-height=\"300\" title=\"Fabio Ferri\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/10\/Fabio-.jpg\" data-width=\"103\" data-height=\"103\" style=\"margin-left: 0px; aspect-ratio: auto 300 \/ 300;\" ml-d=\"0\" mt-d=\"-4\"><\/span><span><img decoding=\"async\" alt=\"\" data-id=\"60513\" width=\"37\" data-init-width=\"37\" height=\"28\" data-init-height=\"28\" title=\"Quote_left marks\" loading=\"lazy\" src=\"https:\/\/lp-build.thrivethemes.com\/wp-content\/uploads\/2020\/05\/Quote_left-marks.png\" data-width=\"37\" data-height=\"28\" style=\"aspect-ratio: auto 37 \/ 28;\"><\/span><\/p>\n<p style=\"\">Customer Service Culture is my way to withdraw myself from routine looking from an external standpoint with one eye as a professional and the other as a customer. Also for this reason thursday mornings have become unmissable dates to broaden my daily vision as for digital customer service.<\/p>\n<h4 style=\"\" data-fontsize=\"17\" data-lineheight=\"25\"><strong>Fabio Ferri <\/strong><\/h4>\n<h4 style=\"\" data-fontsize=\"17\" data-lineheight=\"25\">Head of Business Operations, Call2Net<\/h4>\n<p><span style=\"\"><img decoding=\"async\" alt=\"Lara Milani\" data-id=\"23607\" width=\"103\" data-init-width=\"300\" height=\"103\" data-init-height=\"300\" title=\"Lara Milani\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/10\/Lara.jpg\" data-width=\"103\" data-height=\"103\" style=\"margin-left: 0px; aspect-ratio: auto 300 \/ 300;\" ml-d=\"0\" mt-d=\"-4\"><\/span><span><img decoding=\"async\" alt=\"\" data-id=\"60513\" width=\"37\" data-init-width=\"37\" height=\"28\" data-init-height=\"28\" title=\"Quote_left marks\" loading=\"lazy\" src=\"https:\/\/lp-build.thrivethemes.com\/wp-content\/uploads\/2020\/05\/Quote_left-marks.png\" data-width=\"37\" data-height=\"28\" style=\"aspect-ratio: auto 37 \/ 28;\"><\/span><\/p>\n<p style=\"\">The newsletter and the podcast are essential for me. Paolo conveys great enthusiasm addressing such a crucial business topic as Digital Customer Service. What I appreciate most is concreteness: real cases which become starting points to improve digital support, thus relationships with customers.<\/p>\n<h4 data-fontsize=\"17\" data-lineheight=\"25\"><strong>Lara Milani&nbsp;<\/strong><\/h4>\n<p style=\"\">Web marketing specialist, Esosphera<\/p>\n<p><span style=\"\"><img decoding=\"async\" alt=\"Francesco Baschieri\" data-id=\"23611\" width=\"103\" data-init-width=\"300\" height=\"103\" data-init-height=\"300\" title=\"Francesco Baschieri\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2020\/10\/Francesco.jpg\" data-width=\"103\" data-height=\"103\" style=\"margin-left: 0px; aspect-ratio: auto 300 \/ 300;\" ml-d=\"0\" mt-d=\"-4\"><\/span><span><img decoding=\"async\" alt=\"\" data-id=\"60513\" width=\"37\" data-init-width=\"37\" height=\"28\" data-init-height=\"28\" title=\"Quote_left marks\" loading=\"lazy\" src=\"https:\/\/lp-build.thrivethemes.com\/wp-content\/uploads\/2020\/05\/Quote_left-marks.png\" data-width=\"37\" data-height=\"28\" style=\"aspect-ratio: auto 37 \/ 28;\"><\/span><\/p>\n<p style=\"\">Paolo Fabrizio is one of the best Italian podcasters. Thanks to his direct and engaging communication style, he is able to convey all his knowledge and experience of digital customer service. I also had the opportunity to be interviewed on his podcast and appreciating his expertise combined with passion.<\/p>\n<h4 style=\"\" data-fontsize=\"17\" data-lineheight=\"25\"><strong>Francesco Baschieri<\/strong><\/h4>\n<p style=\"\">CEO &amp; Founder Spreaker, Voxnest<\/p>\n<h2 data-fontsize=\"33\" data-inline-fontsize=\"true\" data-inline-lineheight=\"true\" data-lineheight=\"62\" style=\"text-align: center; line-height: 62px; font-size: 33px;\">Get me in the loop!<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Stay abreast of Digital Customer Service Expect regular gems in your inbox.&nbsp; I want to subscribe now What readers say Customer Service Culture is my way to withdraw myself from routine looking from an external standpoint with one eye as a professional and the other as a customer. Also for this reason thursday mornings have [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23712","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Newsletter1 - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/en\/newsletter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newsletter1 - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"Stay abreast of Digital Customer Service Expect regular gems in your inbox.&nbsp; I want to subscribe now What readers say Customer Service Culture is my way to withdraw myself from routine looking from an external standpoint with one eye as a professional and the other as a customer. 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