{"id":28758,"date":"2022-02-12T10:37:02","date_gmt":"2022-02-12T09:37:02","guid":{"rendered":"https:\/\/customerserviceculture.com\/?page_id=28758"},"modified":"2024-11-28T09:26:18","modified_gmt":"2024-11-28T08:26:18","slug":"values","status":"publish","type":"page","link":"https:\/\/customerserviceculture.com\/en\/values\/","title":{"rendered":"Values"},"content":{"rendered":"<p style=\"text-align: center;\">I tell you about my values to show you<\/p>\n<ul>\n<li style=\"\" tve-u-17ee7cde9b5\"\"=\"\">Why I have capitalized on my experience in customer service to help organizations.<\/li>\n<li style=\"\" tve-u-17ee7cde9b5\"\"=\"\">What gets me motivated every day working with ambition, care and passion.<\/li>\n<li style=\"\" tve-u-17ee7cde9b5\"\"=\"\">How I develop solutions for my clients with a continuous improvement perspective.<\/li>\n<\/ul>\n<p style=\"\">AMBITION<\/p>\n<p style=\"\">Even though you&#8217;re providing good customer service you have room for improvement. That&#8217;s why I keep challenging myself and I work with clients sharing the same mindset.&nbsp;<\/p>\n<p style=\"\">CARE<\/p>\n<p style=\"\">Attention to details is key to confirm customer trust, thus to consolidate the relationship in the long run. So I&#8217;m the first one to lead by example.<\/p>\n<p style=\"\">PASSION<\/p>\n<p style=\"\">I love customer service because I love people. I do enjoy helping them optimize their results, strategies and increasing their skills.<\/p>\n<p style=\"text-align: center;\">Here&#8217;s how I do it<\/p>\n<p style=\"text-align: center;\" tve-u-17ee804cfea\"\"=\"\">These are 3 moments when my values turned out to be winning.<\/p>\n<p style=\"\">AMBITION<\/p>\n<p style=\"\">March 2020, first lockdown. In just a few days I had to convert all my training sessions online. However, I did not settle for just replicating the model via video-calling platform. So I quickly decided to invest in two solutions that allowed me to get high involvement by the participants from the very first session, albeit remotely.<\/p>\n<p style=\"\">CARE<\/p>\n<p style=\"\">During my 1-to-1 coaching sessions with customer service managers, new ideas often arise in addition to the topics on the agenda. To effectively deep dive them, I send brief notes at the end of each weekly meeting. This short investment of time has paved the way to solutions and results that were unthinkable.<\/p>\n<p style=\"\">PASSION<\/p>\n<p>&#8216;Customer service is somehow &nbsp;underestimated by us.&#8217; This sentence spurred me to develop hyper-customized solutions where customer culture is the hub. Two year later the same person has consolidated the new Digital Customer Service team, successfully exporting their model to foreign branches.<\/p>\n<p style=\"text-align: center;\">Get in touch<\/p>\n<p data-fontsize=\"16\" data-lineheight=\"24\" style=\"text-align: center;\"><strong>Some company clients I have worked with<\/strong><\/p>\n<p><span><img decoding=\"async\" alt=\"alcuni clienti\" data-id=\"35714\" width=\"338\" data-init-width=\"2374\" height=\"54\" data-init-height=\"378\" title=\"alcuni clienti\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2023\/11\/alcuni-clienti.png\" data-width=\"338\" data-height=\"54\" style=\"aspect-ratio: auto 2374 \/ 378;\"><\/span><\/p>\n<p style=\"color: #333333;\"><a href=\"\" style=\"outline: none;\"><span><\/span><span style=\"font-size: 15px;\">\u00a9 2022 Paolo Fabrizio &#8211; P.Iva 09329960968 &#8211; CustomerServiceCulture |&nbsp;<\/span><\/a><a href=\"http:\/\/socialmediascrum.com\/privacy-policy\" style=\"outline: none;\">Privacy Policy\ufeff<\/a><span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I tell you about my values to show you Why I have capitalized on my experience in customer service to help organizations. What gets me motivated every day working with ambition, care and passion. How I develop solutions for my clients with a continuous improvement perspective. AMBITION Even though you&#8217;re providing good customer service you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv-page-section\" data-css=\"tve-u-17ee7fc52f8\" style=\"\">\n<div class=\"tve-page-section-out\" data-css=\"tve-u-17eed2a0dfc\"><\/div>\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-17175f0b59a\" style=\"\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19371dbb167\"><p data-css=\"tve-u-19371db9a83\" style=\"text-align: center;\">I tell you about my values to show you<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7fff023\" style=\"\"><ul class=\"\"><li class=\"data-css=\" data-css=\"tve-u-17eed29de38\" style=\"\" tve-u-17ee7cde9b5\"\"=\"\">Why I have capitalized on my experience in customer service to help organizations.<\/li><li class=\"data-css=\" data-css=\"tve-u-17eed29de3b\" style=\"\" tve-u-17ee7cde9b5\"\"=\"\">What gets me motivated every day working with ambition, care and passion.<\/li><li class=\"data-css=\" data-css=\"tve-u-17eed29de3c\" style=\"\" tve-u-17ee7cde9b5\"\"=\"\">How I develop solutions for my clients with a continuous improvement perspective.<\/li><\/ul><\/div><div class=\"thrv_wrapper thrv-columns\" style=\"--tcb-col-el-width: 1080;\" data-css=\"tve-u-17c74c2cd82\"><div class=\"tcb-flex-row v-2 tcb--cols--1\" data-css=\"tve-u-17c74c3da08\" style=\"\"><div class=\"tcb-flex-col\" data-css=\"tve-u-17ee88a521a\" style=\"\"><div class=\"tcb-col\" style=\"\" data-css=\"tve-u-17ee984f75d\"><div class=\"thrv_responsive_video thrv_wrapper tcb-lazy-load tcb-lazy-load-custom\" data-no-download=\"1\" data-type=\"custom\" data-float-visibility=\"mobile\" data-float=\"false\" data-aspect-ratio=\"954:635.211\" data-aspect-ratio-default=\"2\" style=\"\" data-css=\"tve-u-17ee88a4f18\" data-float-position=\"top-left\" data-float-width-d=\"300px\" data-float-padding1-d=\"25px\" data-float-padding2-d=\"25px\">\n\t\n\n\t<div class=\"tve_responsive_video_container\" style=\"padding-bottom: 66.58%;\">\n\t\t<div class=\"tcb-video-float-container\"><div class=\"video_overlay\"><\/div><video style=\"width: 100%;\" playsinline=\"\" class=\"tcb-responsive-video\" data-title=\"Values\" data-id=\"28693\" controls=\"controls\" controlslist=\"nodownload\" preload=\"metadata\">\n\t<source src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2022\/02\/Values.mp4#t=0.1\" type=\"video\/mp4\">\n<\/video><\/div>\n\t\n\n\n\n\n\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" style=\"\" data-css=\"tve-u-17ee7d9f386\" data-ct-name=\"Contact Information\" data-ct=\"stylebox-25594\" data-element-name=\"Styled Box\">\n<div class=\"tve-content-box-background\"><\/div>\n<div class=\"tve-cb\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-17ee88fc410\" style=\"\">\n\t<div class=\"tve-content-box-background\"><\/div>\n\t<div class=\"tve-cb\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv-columns\" style=\"--tcb-col-el-width: 1025;\" data-css=\"tve-u-17ee7f201c5\"><div class=\"tcb-flex-row v-2 tcb--cols--3\" data-css=\"tve-u-17ee7fdef4c\" style=\"\"><div class=\"tcb-flex-col\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-17ee7db03b7\" style=\"--tcb-col-el-width: 331.662;\"><div class=\"tcb-flex-row tcb-medium-wrap tcb--cols--1\" data-css=\"tve-u-17ee7db03b8\"><div class=\"tcb-flex-col\" data-css=\"tve-u-17ee886f37e\" style=\"\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv_icon tcb-icon-display tcb-local-vars-root\" data-css=\"tve-u-17ee7db03ba\" data-float=\"1\" style=\"\" data-style-d=\"circle_outlined\"><svg class=\"tcb-icon\" viewBox=\"0 0 512 512\" data-id=\"icon-location-arrow-solid\" data-name=\"\"><path d=\"M444.52 3.52L28.74 195.42c-47.97 22.39-31.98 92.75 19.19 92.75h175.91v175.91c0 51.17 70.36 67.17 92.75 19.19l191.9-415.78c15.99-38.39-25.59-79.97-63.97-63.97z\"><\/path><\/svg><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">AMBITION<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7f05504\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\" style=\"\">Even though you're providing good customer service you have room for improvement. That's why I keep challenging myself and I work with clients sharing the same mindset.&nbsp;<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv_icon tcb-icon-display tcb-local-vars-root\" data-css=\"tve-u-17ee837faba\" data-float=\"1\" style=\"\" data-style-d=\"circle_outlined\"><svg class=\"tcb-icon\" viewBox=\"0 0 576 512\" data-id=\"icon-eye-outlined\" data-name=\"\"><path d=\"M288 144a110.94 110.94 0 0 0-31.24 5 55.4 55.4 0 0 1 7.24 27 56 56 0 0 1-56 56 55.4 55.4 0 0 1-27-7.24A111.71 111.71 0 1 0 288 144zm284.52 97.4C518.29 135.59 410.93 64 288 64S57.68 135.64 3.48 241.41a32.35 32.35 0 0 0 0 29.19C57.71 376.41 165.07 448 288 448s230.32-71.64 284.52-177.41a32.35 32.35 0 0 0 0-29.19zM288 400c-98.65 0-189.09-55-237.93-144C98.91 167 189.34 112 288 112s189.09 55 237.93 144C477.1 345 386.66 400 288 400z\"><\/path><\/svg><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">CARE<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7f05504\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\" style=\"\">Attention to details is key to confirm customer trust, thus to consolidate the relationship in the long run. So I'm the first one to lead by example.<\/p><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv_icon tcb-icon-display tcb-local-vars-root\" data-css=\"tve-u-17ee83416ce\" data-float=\"1\" style=\"\" data-style-d=\"circle_outlined\"><svg class=\"tcb-icon\" viewBox=\"0 0 24 24\" data-id=\"icon-favorite-duotone\" data-name=\"\"><path fill=\"none\" d=\"M0 0h24v24H0V0z\"><\/path><path opacity=\".3\" d=\"M16.5 5c-1.54 0-3.04.99-3.56 2.36h-1.87C10.54 5.99 9.04 5 7.5 5 5.5 5 4 6.5 4 8.5c0 2.89 3.14 5.74 7.9 10.05l.1.1.1-.1C16.86 14.24 20 11.39 20 8.5c0-2-1.5-3.5-3.5-3.5z\"><\/path><path d=\"M16.5 3c-1.74 0-3.41.81-4.5 2.09C10.91 3.81 9.24 3 7.5 3 4.42 3 2 5.42 2 8.5c0 3.78 3.4 6.86 8.55 11.54L12 21.35l1.45-1.32C18.6 15.36 22 12.28 22 8.5 22 5.42 19.58 3 16.5 3zm-4.4 15.55l-.1.1-.1-.1C7.14 14.24 4 11.39 4 8.5 4 6.5 5.5 5 7.5 5c1.54 0 3.04.99 3.57 2.36h1.87C13.46 5.99 14.96 5 16.5 5c2 0 3.5 1.5 3.5 3.5 0 2.89-3.14 5.74-7.9 10.05z\"><\/path><\/svg><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">PASSION<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7dff97a\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\" style=\"\">I love customer service because I love people. I do enjoy helping them optimize their results, strategies and increasing their skills.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box dynamic-group-juntbri5\" data-css=\"tve-u-17c74f2d09c\" style=\"\">\n\t<div class=\"tve-content-box-background\" data-css=\"tve-u-170b1d08ed6\"><\/div>\n\t<div class=\"tve-cb\" data-css=\"tve-u-170b1d08ed7\"><\/div>\n<\/div><\/div>\n<\/div><div class=\"tve_lp_header tve_empty_dropzone tve_drop_constraint\" data-forbid=\".thrv_page_section,.sc_page_section\"><\/div>\n<div class=\"thrv_wrapper thrv-page-section\" data-css=\"tve-u-1602bad345e\">\n<div class=\"tve-page-section-out\" data-css=\"tve-u-1602ba2c4cd\"><\/div>\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-17ee886db80\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19371dbb167\"><p data-css=\"tve-u-19371db9a83\" style=\"text-align: center;\">Here's how I do it<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19371e0cd73\" style=\"\"><p class=\"data-css=\" data-css=\"tve-u-17ee97521a5\" style=\"text-align: center;\" tve-u-17ee804cfea\"\"=\"\">These are 3 moments when my values turned out to be winning.<\/p><\/div><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-17c751aa0b8\" style=\"\">\n\t<div class=\"tve-content-box-background\" data-css=\"tve-u-170b41dba72\"><\/div>\n\t<div class=\"tve-cb\" data-css=\"tve-u-170b1d08ebf\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" style=\"\" data-css=\"tve-u-17ee97cbd40\" data-ct-name=\"Multi-Author Bio Box\" data-ct=\"stylebox-25599\" data-element-name=\"Styled Box\">\n<div class=\"tve-content-box-background\"><\/div>\n<div class=\"tve-cb\"><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-17ee97cbd41\" style=\"--tcb-col-el-width: 1025;\"><div class=\"tcb-flex-row v-2 tcb--cols--3\" data-css=\"tve-u-17ee97cbd42\" style=\"\"><div class=\"tcb-flex-col\" data-css=\"tve-u-17ee98cba53\" style=\"\"><div class=\"tcb-col\" data-css=\"tve-u-17ee97cbd43\" data-tcb_hover_state_parent=\"\" style=\"\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-17ee97cbd44\" style=\"\">\n<div class=\"tve-content-box-background\" data-css=\"tve-u-17ee9ee05f1\" style=\"\"><\/div>\n<div class=\"tve-cb\" data-css=\"tve-u-17ee97cbd46\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">AMBITION<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7efebc4\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\" style=\"\">March 2020, first lockdown. In just a few days I had to convert all my training sessions online. However, I did not settle for just replicating the model via video-calling platform. So I quickly decided to invest in two solutions that allowed me to get high involvement by the participants from the very first session, albeit remotely.<\/p><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col\" data-css=\"tve-u-17ee97cbd4b\" style=\"\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-17ee97cbd44\" style=\"\">\n<div class=\"tve-content-box-background\" data-css=\"tve-u-17ee97cbd4c\" style=\"\"><\/div>\n<div class=\"tve-cb\" data-css=\"tve-u-17ee97cbd46\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">CARE<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7efebc4\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\" style=\"\">During my 1-to-1 coaching sessions with customer service managers, new ideas often arise in addition to the topics on the agenda. To effectively deep dive them, I send brief notes at the end of each weekly meeting. This short investment of time has paved the way to solutions and results that were unthinkable.<\/p><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col\" data-css=\"tve-u-17ee97cbd4d\" style=\"\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-17ee97cbd4e\" style=\"\">\n<div class=\"tve-content-box-background\" data-css=\"tve-u-17ee97cbd4f\" style=\"\"><\/div>\n<div class=\"tve-cb\" data-css=\"tve-u-17ee97cbd46\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7df8329\" style=\"\"><p data-css=\"tve-u-17ee7dfd139\" style=\"\">PASSION<\/p><\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-17ee7efebc4\" style=\"\"><p data-css=\"tve-u-17ee7e1c1ef\">'Customer service is somehow &nbsp;underestimated by us.' This sentence spurred me to develop hyper-customized solutions where customer culture is the hub. Two year later the same person has consolidated the new Digital Customer Service team, successfully exporting their model to foreign branches.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19371e0a685\" style=\"\"><p data-css=\"tve-u-19371db9a83\" style=\"text-align: center;\">Get in touch<\/p><\/div><div class=\"thrv_wrapper thrv_lead_generation tve-lead-generation-template tcb-local-vars-root tve-color-set tcb-file-style-applied\" data-connection=\"api\" id=\"lg-kzic6dep\" data-templateconfig=\"{&quot;checkbox&quot;:{&quot;option&quot;:{&quot;data-value&quot;:&quot;style-3&quot;,&quot;color&quot;:&quot;var(--tcb-local-color-8c1a5)&quot;}},&quot;radio&quot;:{&quot;option&quot;:{&quot;data-value&quot;:&quot;gradient-4&quot;,&quot;color&quot;:&quot;rgb(47, 138, 229)&quot;}},&quot;select&quot;:{&quot;_class&quot;:&quot;&quot;,&quot;data-show-placeholder&quot;:&quot;1&quot;,&quot;data-style&quot;:&quot;style-2&quot;,&quot;data-icon&quot;:&quot;style_1&quot;}}\" data-css=\"tve-u-17ee893cd62\" tcb-template-name=\"Contact Form 02- broken\" tcb-template-id=\"62339\" data-keep-css_id=\"1\" style=\"\" data-element-name=\"Form\" data-settings-id=\"28761\" data-form-settings=\"__TCB_FORM__{&quot;v&quot;:1,&quot;apis&quot;:{&quot;email&quot;:[{&quot;list&quot;:&quot;own_site&quot;,&quot;to&quot;:&quot;paolo@customerserviceculture.com&quot;,&quot;from_name&quot;:&quot;Paolo Fabrizio&quot;,&quot;from_email&quot;:&quot;paolo@customerserviceculture.com&quot;,&quot;reply_to&quot;:&quot;&quot;,&quot;cc&quot;:&quot;&quot;,&quot;bcc&quot;:&quot;&quot;,&quot;email_subject&quot;:&quot;Qualcuno ha compilato il form 'Valori'&quot;,&quot;email_message&quot;:&quot;Someone filled out your form with the following details: <br \/><br \/> [all_form_fields]&quot;,&quot;email_confirmation_subject&quot;:&quot;Your submission was received&quot;,&quot;email_confirmation_message&quot;:&quot;Hello, <br \/><br \/>Thanks for contacting us. We'll get back to you as soon as possible with the information you need . <br \/><br \/>Best regards, <br \/>[wp_site_title]&quot;,&quot;send_confirmation_email&quot;:false,&quot;show_errors&quot;:false}]},&quot;extra&quot;:{},&quot;captcha&quot;:0,&quot;custom_tags&quot;:{},&quot;form_identifier&quot;:&quot;valori-form-wuzlr1&quot;,&quot;inputs&quot;:{&quot;name&quot;:{&quot;id&quot;:&quot;name&quot;,&quot;label&quot;:&quot;Il tuo nome&quot;,&quot;type&quot;:&quot;name&quot;},&quot;phone&quot;:{&quot;id&quot;:&quot;phone&quot;,&quot;label&quot;:&quot;Phone&quot;,&quot;type&quot;:&quot;phone&quot;},&quot;email&quot;:{&quot;id&quot;:&quot;email&quot;,&quot;label&quot;:&quot;email&quot;,&quot;type&quot;:&quot;email&quot;},&quot;mapping_textarea_436&quot;:{&quot;id&quot;:&quot;mapping_textarea_436&quot;,&quot;label&quot;:&quot;Message&quot;,&quot;type&quot;:&quot;mapping_textarea&quot;}},&quot;form_type&quot;:&quot;lead_generation&quot;}__TCB_FORM__\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"8c1a5\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default\",\"value\":{\"colors\":{\"8c1a5\":{\"val\":\"rgb(47, 138, 229)\",\"hsl\":{\"h\":210,\"s\":0.77,\"l\":0.54,\"a\":1}}},\"gradients\":[]},\"original\":{\"colors\":{\"8c1a5\":{\"val\":\"rgb(47, 138, 229)\",\"hsl\":{\"h\":210,\"s\":0.77,\"l\":0.54,\"a\":1}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div><input type=\"hidden\" class=\"tve-lg-err-msg\" value=\"{&quot;email&quot;:&quot;Email address invalid&quot;,&quot;phone&quot;:&quot;Phone number invalid&quot;,&quot;password&quot;:&quot;Password invalid&quot;,&quot;passwordmismatch&quot;:&quot;Password mismatch error&quot;,&quot;required&quot;:&quot;Required field missing&quot;}\">\n\t<div class=\"thrv_lead_generation_container tve_clearfix\">\n\t\t<form action=\"#\" method=\"post\" novalidate=\"novalidate\" autocomplete=\"new-password\">\n\t\t\t<div class=\"tve_lead_generated_inputs_container tve_clearfix\">\n\t\t\t\t<div class=\"tve_lg_input_container tve_lg_input tve_lg_regular_input tcb-plain-text tcb-no-clone\" data-selector=\"#lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-css=\"tve-u-17ee893cca2\" data-label=\"tve-lg-172a8ef6ffa\" style=\"\" data-tcb_hover_state_parent=\"\">\n\t\t\t\t\t<input class=\"tcb-plain-text\" type=\"text\" data-field=\"name\" name=\"name\" placeholder=\"Your name\" data-placeholder=\"Your name\" style=\"\" data-required=\"1\" data-validation=\"\" data-name=\"Il tuo nome\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tve_lg_input_container tve_lg_input tve_lg_regular_input tcb-plain-text\" data-selector=\"#lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-css=\"tve-u-17ee893cca2\">\n\t<input class=\"tcb-plain-text\" name=\"phone\" placeholder=\"Job title\" data-field=\"phone\" data-required=\"1\" data-validation=\"\" data-placeholder=\"Job title\" data-name=\"Phone\" type=\"text\">\n<\/div><div class=\"tve_lg_input_container tve_lg_input tve_lg_regular_input tcb-plain-text tcb-no-clone tcb-no-delete\" data-selector=\"#lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-css=\"tve-u-17ee893cca2\" style=\"\" data-tcb_hover_state_parent=\"\" data-label=\"tve-lg-17314d711a1\">\n\t\t\t\t\t<input class=\"tcb-plain-text\" type=\"email\" data-field=\"email\" data-required=\"1\" data-validation=\"email\" name=\"email\" placeholder=\"Email\" data-placeholder=\"Email\" style=\"\" data-name=\"\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tve_lg_input_container tve_lg_textarea tve_lg_regular_input tve-lg-show-counter tcb-plain-text\" data-selector=\"#lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-label=\"tve-lg-173c875ca2e\" data-tcb_hover_state_parent=\"\" data-css=\"tve-u-17ee893cca2\">\n\t<textarea class=\"tcb-plain-text\" rows=\"3\" data-min=\"10\" maxlength=\"350\" data-required=\"1\" name=\"mapping_textarea_436\" placeholder=\"Tell me about your customer service...\" data-field=\"mapping_textarea\" data-validation=\"\" data-placeholder=\"Tell me about your customer service...\" data-mapping=\"YTowOnt9\" style=\"\" data-name=\"Message\"><\/textarea>\n\t<div class=\"thrv_wrapper thrv_text_element tve-lg-textarea-counter\">\t\t<div class=\"tcb-plain-text\" style=\"\" data-css=\"tve-u-17ee893cca4\"><span class=\"tve-fill-text-dynamic\">0 of 350<\/span><\/div> \t<\/div>\n<\/div><div class=\"thrv_wrapper tve-form-button tcb-local-vars-root tcb-with-icon tcb-flip tve-color-set\" data-tcb_hover_state_parent=\"\" data-selector=\"#lg-kzic6dep .tve-form-button\" data-button-style=\"btn-tpl-58405\" data-css=\"tve-u-17ee893cca5\" style=\"\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"17ee7\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"17ee7\":{\"val\":\"var(--tcb-local-color-a779b)\",\"hsl\":{\"h\":210,\"s\":0.78,\"l\":0.01}}},\"gradients\":[]},\"original\":{\"colors\":{\"17ee7\":{\"val\":\"rgb(19, 114, 211)\",\"hsl\":{\"h\":210,\"s\":0.83,\"l\":0.45}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<a href=\"#\" class=\"tcb-button-link tve-form-button-submit tcb-plain-text\" style=\"\"><span class=\"tcb-button-icon\" style=\"\">\n\t<div class=\"thrv_wrapper thrv_icon tve_no_drag tve_no_icons tcb-icon-inherit-style tcb-local-vars-root tcb-icon-display\" data-css=\"tve-u-17ee893cca6\" data-tcb_hover_state_parent=\"\" style=\"\"><svg class=\"tcb-icon\" viewBox=\"0 0 24 24\" data-id=\"icon-send-solid\" data-name=\"\"><path fill=\"none\" d=\"M0 0h24v24H0V0z\"><\/path><path d=\"M3.4 20.4l17.45-7.48c.81-.35.81-1.49 0-1.84L3.4 3.6c-.66-.29-1.39.2-1.39.91L2 9.12c0 .5.37.93.87.99L17 12 2.87 13.88c-.5.07-.87.5-.87 1l.01 4.61c0 .71.73 1.2 1.39.91z\"><\/path><\/svg><\/div>\n<\/span>\n\n\t\t\t\t\t\t<span class=\"tcb-button-texts\" style=\"\"><span class=\"tcb-button-text thrv-inline-text\" style=\"\">Send Message<\/span><\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t<input type=\"submit\" style=\"display: none !important;\">\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<input id=\"_submit_option\" type=\"hidden\" name=\"_submit_option\" value=\"message\">\n\t\t\t<input id=\"_sendParams\" type=\"hidden\" name=\"_sendParams\" value=\"1\">\n\t\t\t\n\t\t<input id=\"_api_custom_fields\" type=\"hidden\" name=\"_api_custom_fields\" value=\"YToyOntpOjA7YToyOntzOjI6ImlkIjtzOjQ6Im5hbWUiO3M6MTE6InBsYWNlaG9sZGVyIjtzOjQ6Ik5hbWUiO31pOjE7YToyOntzOjI6ImlkIjtzOjU6InBob25lIjtzOjExOiJwbGFjZWhvbGRlciI7czo1OiJQaG9uZSI7fX0=\"><input id=\"__tcb_lg_msg\" type=\"hidden\" name=\"__tcb_lg_msg\" value=\"YToyOntzOjU6ImVycm9yIjtzOjY6IkVycm9yISI7czo3OiJzdWNjZXNzIjtzOjU2OiJNZXNzYWdlIHNlbnQhIFdlJ2xsIGJlIGJhY2sgdG8geW91IGluIHRoZSBuZXh0IDI0IGhvdXJzLiI7fQ==\"><input type=\"hidden\" id=\"tve_mapping\" name=\"tve_mapping\" value=\"YToxOntzOjIwOiJtYXBwaW5nX3RleHRhcmVhXzQzNiI7YToxOntzOjY6Il9maWVsZCI7czoxNjoibWFwcGluZ190ZXh0YXJlYSI7fX0=\"><input type=\"hidden\" id=\"tve_labels\" name=\"tve_labels\" value=\"YTo0OntzOjQ6Im5hbWUiO3M6MTE6IklsIHR1byBub21lIjtzOjU6InBob25lIjtzOjU6IlBob25lIjtzOjU6ImVtYWlsIjtzOjU6IkVtYWlsIjtzOjIwOiJtYXBwaW5nX3RleHRhcmVhXzQzNiI7czo3OiJNZXNzYWdlIjt9\"><\/form>\n\t<\/div>\n<\/div><div class=\"thrv_wrapper thrv-columns\" style=\"--tcb-col-el-width: 1164.38;\" data-css=\"tve-u-19371de03ca\"><div class=\"tcb-flex-row v-2 tcb--cols--1\" data-css=\"tve-u-19371de03cb\" style=\"\"><div class=\"tcb-flex-col\" data-css=\"tve-u-19371de03cc\" style=\"\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv_text_element judt5rda\" data-css=\"tve-u-19371de03cd\" data-tag=\"h3\" style=\"\"><p data-fontsize=\"16\" data-lineheight=\"24\" style=\"text-align: center;\" data-css=\"tve-u-19371de03ce\"><strong>Some company clients I have worked with<\/strong><\/p><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-19371deebd1\" style=\"\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-35714 tcb-moved-image\" alt=\"alcuni clienti\" data-id=\"35714\" width=\"338\" data-init-width=\"2374\" height=\"54\" data-init-height=\"378\" title=\"alcuni clienti\" loading=\"lazy\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2023\/11\/alcuni-clienti.png\" data-width=\"338\" data-height=\"54\" style=\"aspect-ratio: auto 2374 \/ 378;\" data-css=\"tve-u-19371def0bd\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"tve_lp_content tve_editor_main_content tve_empty_dropzone thrv_wrapper tve_no_drag\" style=\"background-color: rgb(255, 255, 255);\" data-tve-custom-colour=\"20655951\">\n\n<div class=\"thrv_wrapper thrv_social thrv_social_custom tve_centerBtn tve_draggable tve_share_left\" style=\"padding-top: 0px !important; padding-bottom: 0px !important;\" data-css=\"tve-u-19371dfc535\" data-counts=\"\" data-min_shares=\"0\">\n<div class=\"tve_social_items tve_social_custom tve-prevent-content-edit tve_style_2 tve_social_med\" style=\"\">\n\t\n\t\t\n\t\t<div class=\"thrv_wrapper tve_s_item tve_s_in_share tve_share_item\" data-s=\"in_share\" data-href=\"{tcb_post_url}\" data-label=\"Share\">\n\t\t\t<a href=\"javascript:void(0)\" class=\"tve_s_link\">\n\t\t\t\t<span class=\"thrv_wrapper tve_s_icon\">\n\t\t\t\t\t<svg class=\"tcb-icon\" viewBox=\"0 0 448 512\" data-id=\"icon-in\" data-name=\"\">\n            <path d=\"M100.3 480H7.4V180.9h92.9V480zM53.8 140.1C24.1 140.1 0 115.5 0 85.8 0 56.1 24.1 32 53.8 32c29.7 0 53.8 24.1 53.8 53.8 0 29.7-24.1 54.3-53.8 54.3zM448 480h-92.7V334.4c0-34.7-.7-79.2-48.3-79.2-48.3 0-55.7 37.7-55.7 76.7V480h-92.8V180.9h89.1v40.8h1.3c12.4-23.5 42.7-48.3 87.9-48.3 94 0 111.3 61.9 111.3 142.3V480z\"><\/path>\n        <\/svg>\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"tve_s_text tve-froala\">Share<\/span>\n\t\t\t\t<span class=\"tve_s_count\">0<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t\n\t\n<\/div>\n<\/div><\/div>\n<div class=\"tve_lp_footer tve_empty_dropzone tve_drop_constraint\" data-forbid=\".thrv_page_section,.sc_page_section\">\n<div class=\"thrv_wrapper thrv_text_element\"><p class=\"tve_p_center tve_draggable\" style=\"color: #333333;\"><a href=\"\" class=\"\" style=\"outline: none;\"><span class=\"bold_text\"><\/span><span class=\"tve_custom_font_size\" style=\"font-size: 15px;\">\u00a9 2022 Paolo Fabrizio - P.Iva 09329960968 - CustomerServiceCulture |&nbsp;<\/span><\/a><a href=\"http:\/\/socialmediascrum.com\/privacy-policy\" class=\"\" style=\"outline: none;\">Privacy Policy\ufeff<\/a><span class=\"bold_text\"><\/span><\/p><\/div>\n<\/div>","tve_custom_css":"@import url(\"\/\/fonts.googleapis.com\/css?family=Archivo:400,700,600&subset=latin\");@media (min-width: 300px){[data-css=\"tve-u-17175f0b59a\"] { max-width: 1080px; --tve-line-height: 2em; }[data-css=\"tve-u-17c74c2cd82\"] { margin-bottom: 0px !important; }[data-css=\"tve-u-17c74c3da08\"] { padding-bottom: 0px !important; padding-top: 0px !important; }[data-css=\"tve-u-17c74f2d09c\"] { margin-top: 0px !important; }[data-css=\"tve-u-17c751aa0b8\"] { margin-bottom: 0px !important; margin-top: 0px !important; padding-top: 0px !important; }[data-css=\"tve-u-17ee7d9f386\"] { max-width: 1025px; float: none; width: 100%; padding: 0px !important; margin: 0px auto !important; }[data-css=\"tve-u-17ee7d9f386\"] > .tve-cb { justify-content: center; display: flex; flex-direction: column; }:not(#tve) [data-css=\"tve-u-17ee7db03ba\"] > :first-child { color: var(--tcb-local-color-icon); --tve-applied-color: var$(--tcb-local-color-icon); }[data-css=\"tve-u-17ee7db03ba\"] { border-radius: calc(var(--tve-icon-size) * 2); overflow: hidden; border: calc(var(--tve-icon-size) \/ 10) solid var(--tcb-local-color-icon); inset: auto; box-shadow: rgba(0, 0, 0, 0.22) 2px 0px 14px -1px; position: relative; z-index: 8; font-size: 50px; width: 50px; height: 50px; --tve-alignment: center; float: none; --tcb-local-color-icon: rgb(255,255,255); --tcb-local-color-var: rgb(255,255,255); --tve-icon-size: 50px; background-size: auto; background-attachment: scroll, scroll, scroll; background-position: 50% 50%; background-repeat: no-repeat; --tve-applied-border: calc(var$(--tve-icon-size) \/ 10) solid var$(--tcb-local-color-icon); margin: 0px auto !important; padding: calc(var(--tve-icon-size) \/ 3) !important; background-color: rgb(23, 151, 237) !important; background-image: none !important; --tve-applied-background-image: none !important; --background-color: rgb(23,151,237) !important; --tve-applied-background-color: rgb(23,151,237) !important; }[data-css=\"tve-u-17ee7db03b7\"] { margin: 0px !important; }[data-css=\"tve-u-17ee7db03b7\"] p, [data-css=\"tve-u-17ee7db03b7\"] li, [data-css=\"tve-u-17ee7db03b7\"] blockquote, [data-css=\"tve-u-17ee7db03b7\"] address, [data-css=\"tve-u-17ee7db03b7\"] .tcb-plain-text, [data-css=\"tve-u-17ee7db03b7\"] label, [data-css=\"tve-u-17ee7db03b7\"] h1, [data-css=\"tve-u-17ee7db03b7\"] h2, [data-css=\"tve-u-17ee7db03b7\"] h3, [data-css=\"tve-u-17ee7db03b7\"] h4, [data-css=\"tve-u-17ee7db03b7\"] h5, [data-css=\"tve-u-17ee7db03b7\"] h6 { font-weight: 400 !important; }:not(#tve) [data-css=\"tve-u-17ee7db03b7\"] p, :not(#tve) [data-css=\"tve-u-17ee7db03b7\"] li, :not(#tve) [data-css=\"tve-u-17ee7db03b7\"] blockquote, :not(#tve) [data-css=\"tve-u-17ee7db03b7\"] address, :not(#tve) [data-css=\"tve-u-17ee7db03b7\"] .tcb-plain-text, :not(#tve) [data-css=\"tve-u-17ee7db03b7\"] label { font-family: Archivo; font-size: 16px; }:not(#tve) [data-css=\"tve-u-17ee7db03b7\"] strong { font-weight: 600; }[data-css=\"tve-u-17ee7db03b8\"] > .tcb-flex-col > .tcb-col { justify-content: center; }[data-css=\"tve-u-17ee7db03b8\"] > .tcb-flex-col { padding-left: 0px; }[data-css=\"tve-u-17ee7db03b8\"] { margin-left: 0px; padding: 0px !important; }[data-css=\"tve-u-17ee7df8329\"] { --tve-alignment: center; float: none; margin-left: auto !important; margin-right: auto !important; padding-top: 10px !important; padding-bottom: 0px !important; }:not(#tve) [data-css=\"tve-u-17ee7dfd139\"] { font-size: 23px !important; font-weight: var(--g-bold-weight,bold) !important; }[data-css=\"tve-u-17ee7dff97a\"] { --tve-alignment: center; float: none; margin-left: 15px !important; margin-right: 15px !important; padding-top: 0px !important; padding-bottom: 0px !important; }:not(#tve) [data-css=\"tve-u-17ee7e1c1ef\"] { font-size: 19px !important; }[data-css=\"tve-u-17ee7efebc4\"] { padding-top: 0px !important; padding-bottom: 0px !important; margin-top: 1px !important; margin-left: 15px !important; margin-right: 15px !important; }[data-css=\"tve-u-17ee7f05504\"] { --tve-alignment: center; float: none; margin-left: 15px !important; margin-right: 15px !important; padding-top: 0px !important; padding-bottom: 0px !important; }[data-css=\"tve-u-17ee7f201c5\"] { margin-bottom: 0px !important; }[data-css=\"tve-u-17ee7fc52f8\"] { padding-bottom: 0px !important; padding-top: 0px !important; }[data-css=\"tve-u-17ee7fdef4c\"] { padding-bottom: 0px !important; padding-top: 15px !important; }[data-css=\"tve-u-17ee7fff023\"] { margin-bottom: 15px !important; margin-left: 10px !important; margin-right: 10px !important; }:not(#tve) [data-css=\"tve-u-17ee83416ce\"] > :first-child { color: var(--tcb-local-color-icon); --tve-applied-color: var$(--tcb-local-color-icon); }[data-css=\"tve-u-17ee83416ce\"] { border-radius: calc(var(--tve-icon-size) * 2); overflow: hidden; border: calc(var(--tve-icon-size) \/ 10) solid var(--tcb-local-color-icon); inset: auto; box-shadow: rgba(0, 0, 0, 0.22) 2px 0px 14px -1px; position: relative; z-index: 8; font-size: 50px; width: 50px; height: 50px; --tve-alignment: center; float: none; --tcb-local-color-icon: rgb(255,255,255); --tcb-local-color-var: rgb(255,255,255); --tve-icon-size: 50px; background-size: auto; background-attachment: scroll, scroll, scroll; background-position: 50% 50%; background-repeat: no-repeat; --tve-applied-border: calc(var$(--tve-icon-size) \/ 10) solid var$(--tcb-local-color-icon); margin: 0px auto !important; padding: calc(var(--tve-icon-size) \/ 3) !important; background-color: rgb(23, 151, 237) !important; background-image: none !important; --tve-applied-background-image: none !important; --background-color: rgb(23,151,237) !important; --tve-applied-background-color: rgb(23,151,237) !important; }:not(#tve) [data-css=\"tve-u-17ee837faba\"] > :first-child { color: var(--tcb-local-color-icon); --tve-applied-color: var$(--tcb-local-color-icon); }[data-css=\"tve-u-17ee837faba\"] { border-radius: calc(var(--tve-icon-size) * 2); overflow: hidden; border: calc(var(--tve-icon-size) \/ 10) solid var(--tcb-local-color-icon); inset: auto; box-shadow: rgba(0, 0, 0, 0.22) 2px 0px 14px -1px; position: relative; z-index: 8; font-size: 50px; width: 50px; height: 50px; --tve-alignment: center; float: none; --tcb-local-color-icon: rgb(255,255,255); --tcb-local-color-var: rgb(255,255,255); --tve-icon-size: 50px; background-size: auto; background-attachment: scroll, scroll, scroll; background-position: 50% 50%; background-repeat: no-repeat; --tve-applied-border: calc(var$(--tve-icon-size) \/ 10) solid var$(--tcb-local-color-icon); margin: 0px auto !important; padding: calc(var(--tve-icon-size) \/ 3) !important; background-color: rgb(23, 151, 237) !important; background-image: none !important; --tve-applied-background-image: none !important; --background-color: rgb(23,151,237) !important; --tve-applied-background-color: rgb(23,151,237) !important; }[data-tve-custom-colour=\"20655951\"] { box-shadow: rgba(0, 0, 0, 0.08) 2px 2px 10px 0px !important; background-color: rgb(255, 255, 255) !important; }[data-css=\"tve-u-17ee886f37e\"] { max-width: 100%; }[data-css=\"tve-u-17ee88a4f18\"] { height: unset; max-width: 956px !important; --tve-applied-max-width: 956px !important; --tve-applied-height: unset !important; margin-left: 50px !important; margin-right: 50px !important; }[data-css=\"tve-u-17ee88a521a\"] { max-width: 100%; }[data-css=\"tve-u-17ee88fc410\"] { padding-top: 0px !important; margin-bottom: 0px !important; }[data-css=\"tve-u-17ee893cca5\"] .tcb-button-link { letter-spacing: var(--tve-letter-spacing,2px); background-color: var(--tcb-local-color-17ee7) !important; padding: 22px !important; background-image: none !important; }:not(#tve) [data-css=\"tve-u-17ee893cca5\"] .tcb-button-link { font-size: var(--tve-font-size,16px) !important; }[data-css=\"tve-u-17ee893cca5\"] { --tve-font-size: 16px; --tve-font-weight: var(--g-regular-weight,normal); --tve-letter-spacing: 2px; --tcb-local-color-b9181: rgb(19,114,211); --tcb-local-color-17ee7: rgb(19,114,211); }:not(#tve) [data-css=\"tve-u-17ee893cca5\"] .tcb-button-link span { font-weight: var(--tve-font-weight,var(--g-regular-weight,normal)); }:not(#tve) [data-css=\"tve-u-17ee893cca5\"]:hover .tcb-button-link { background-image: linear-gradient(rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0.08)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; background-color: var(--tcb-local-color-17ee7) !important; }[data-css=\"tve-u-17ee893cca6\"] { --tcb-local-color-icon: rgb(255,255,255); --tcb-local-color-var: rgb(255,255,255); --tve-icon-size: 16px; }:not(#tve) [data-css=\"tve-u-17ee893cca4\"] { font-size: 12px !important; font-family: Arial, Helvetica, sans-serif !important; font-weight: var(--g-regular-weight,normal) !important; color: rgba(0, 0, 0, 0.45) !important; --tcb-applied-color: rgba(0,0,0,0.45) !important; --tve-applied-color: rgba(0,0,0,0.45) !important; }[data-css=\"tve-u-17ee893cd62\"] { --tcb-local-color-fe6dd: var(--tcb-local-color-a779b); float: none; --form-color: --tcb-local-color-8c1a5; --tcb-local-color-a779b: var(--tcb-local-color-8c1a5); --tcb-local-color-13bdf: rgb(255,255,255); box-shadow: rgba(0, 0, 0, 0.06) 0px 2px 33px 0px; --tve-applied-box-shadow: 0px 2px 33px 0px rgba(0,0,0,0.06); --tcb-local-color-8c1a5: rgb(47,138,229); margin-left: auto !important; margin-right: auto !important; max-width: 700px !important; padding: 24px 24px 35px !important; background-color: rgb(255, 255, 255) !important; --tve-applied-background-color: rgb(255,255,255) !important; }#lg-kzic6dep .tve-form-button.tve-color-set { --tcb-local-color-3e1f8: rgb(26,109,188); --tcb-local-color-17ee7: var(--tcb-local-color-a779b); }#lg-kzic6dep .tve-form-button { --tcb-local-color-3e1f8: rgb(47,138,229); float: none; z-index: 3; position: relative; --tve-letter-spacing: 2px; --tve-font-weight: var(--g-bold-weight,bold); --tve-text-transform: none; --tve-font-size: 13px; --tve-color: rgb(255,255,255); --tve-applied---tve-color: rgb(255,255,255); margin: 20px auto 0px !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea { border: none; --tve-applied-border: none; padding: 14px !important; background-color: rgb(246, 246, 246) !important; --tve-applied-background-color: rgb(246,246,246) !important; }#lg-kzic6dep .tve-form-button .tcb-button-link { letter-spacing: var(--tve-letter-spacing,2px); padding: 16px !important; background-color: var(--tcb-local-color-8c1a5) !important; --tve-applied-background-color: var$(--tcb-local-color-8c1a5) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item)::placeholder { font-size: var(--tve-font-size,14px); --tcb-applied-color: rgba(0,0,0,0.75); font-weight: var(--tve-font-weight,var(--g-regular-weight,normal)); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); letter-spacing: var(--tve-letter-spacing,1px); color: var(--tve-color,rgba(0,0,0,0.75)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)) !important; }#lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item) { --tve-font-size: 14px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; margin: 10px 0px; --tve-letter-spacing: 1px; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea { background-image: linear-gradient(rgba(255, 255, 255, 0.3), rgba(255, 255, 255, 0.3)) !important; background-size: auto !important; background-position: 0% 0% !important; background-attachment: scroll !important; background-repeat: repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.3),rgba(255,255,255,0.3)) !important; }#lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-frty6: rgba(59,156,253,0.45); --tcb-local-color-flktr: rgba(59,156,253,0.8); --tve-font-size: 15px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; }#lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-frty6: rgba(59,156,253,0.45); --tcb-local-color-flktr: rgba(59,156,253,0.8); --tve-font-size: 15px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; }#lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-checkmark { --tcb-checkbox-size: 14px; }:not(#tve) #lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.75); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); font-size: var(--tve-font-size,15px) !important; color: var(--tve-color,rgba(0,0,0,0.75)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)) !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) ) !important; }:not(#tve) #lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.75); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); font-size: var(--tve-font-size,15px) !important; color: var(--tve-color,rgba(0,0,0,0.75)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)) !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) ) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea, :not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover::placeholder { color: var(--tve-color,rgb(0,0,0)) !important; --tve-applied-color: var$(--tve-color,rgb(0,0,0)) !important; --tcb-applied-color: rgb(0,0,0) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover { --tve-color: rgb(0,0,0) !important; --tve-applied---tve-color: rgb(0,0,0) !important; }:not(#tve) #lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text { color: var(--tve-color,var(--tcb-local-color-8c1a5)) !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-8c1a5)) !important; --tcb-applied-color: var$(--tcb-local-color-8c1a5) !important; }:not(#tve) #lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover { --tve-color: var(--tcb-local-color-8c1a5) !important; --tve-applied---tve-color: var$(--tcb-local-color-8c1a5) !important; }#lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) { margin-bottom: 16px !important; margin-top: 16px !important; }#lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) { margin-top: 16px !important; margin-bottom: 16px !important; padding: 0px !important; }#lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-f83d7: rgba(59,156,253,0.25); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-3d798: rgba(59,156,253,0.4); --tcb-local-color-poiuy: rgba(59,156,253,0.6); --tcb-local-color-418a6: rgba(59,156,253,0.12); --tcb-local-color-a941t: rgba(59,156,253,0.05); --tcb-local-color-1ad9d: rgba(46,204,96,0.1); --tcb-local-color-2dbcc: rgb(131,188,123); border: none; --tve-applied-border: none; border-radius: 0px; overflow: hidden; --tve-color: rgba(0,0,0,0.8); --tve-applied---tve-color: rgba(0,0,0,0.8); --tve-font-size: 14px; --row-height: 45px; --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; --tve-letter-spacing: 1px; padding: 18px 14px !important; margin-top: 10px !important; margin-bottom: 10px !important; background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248) !important; }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) span { color: var(--tve-color,rgba(0,0,0,0.8)); --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.8)); --tcb-applied-color: rgba(0,0,0,0.8); font-size: var(--tve-font-size,14px); font-weight: var(--tve-font-weight,var(--g-regular-weight,normal)); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); letter-spacing: var(--tve-letter-spacing,1px); }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover span { color: var(--tve-color,var(--tcb-local-color-8c1a5)) !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-8c1a5)) !important; --tcb-applied-color: var$(--tcb-local-color-8c1a5) !important; }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover { --tve-color: var(--tcb-local-color-8c1a5) !important; --tve-applied---tve-color: var$(--tcb-local-color-8c1a5) !important; background-image: linear-gradient(rgba(255, 255, 255, 0.3), rgba(255, 255, 255, 0.3)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.3),rgba(255,255,255,0.3)) !important; }:not(#tve) #lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text { color: var(--tve-color,var(--tcb-local-color-8c1a5)) !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-8c1a5)) !important; --tcb-applied-color: var$(--tcb-local-color-8c1a5) !important; }:not(#tve) #lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover { --tve-color: var(--tcb-local-color-8c1a5) !important; --tve-applied---tve-color: var$(--tcb-local-color-8c1a5) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9 input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9 textarea { border: none; --tve-applied-border: none; padding: 18px 14px !important; background-color: rgb(246, 246, 246) !important; --tve-applied-background-color: rgb(246,246,246) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9 input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9 textarea, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9::placeholder { font-size: var(--tve-font-size,14px); --tcb-applied-color: rgba(0,0,0,0.75); font-weight: var(--tve-font-weight,var(--g-regular-weight,normal)); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); letter-spacing: var(--tve-letter-spacing,1px); color: var(--tve-color,rgba(0,0,0,0.75)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)) !important; }#lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9 { --tve-font-size: 14px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; margin: 10px 0px; --tve-letter-spacing: 1px; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover textarea { background-image: linear-gradient(rgba(255, 255, 255, 0.3), rgba(255, 255, 255, 0.3)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.3),rgba(255,255,255,0.3)) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover input, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover textarea, :not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover::placeholder { color: var(--tve-color,rgb(0,0,0)) !important; --tve-applied-color: var$(--tve-color,rgb(0,0,0)) !important; --tcb-applied-color: rgb(0,0,0) !important; }:not(#tve) #lg-kzic6dep .tve_lg_regular_input#lg-kc6983o9:hover { --tve-color: rgb(0,0,0) !important; --tve-applied---tve-color: rgb(0,0,0) !important; }#lg-kzic6dep .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item) { margin-top: 10px !important; }:not(#tve) #lg-kzic6dep .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item) .tcb-plain-text { letter-spacing: 2px; font-family: Arial, Helvetica, sans-serif !important; font-weight: var(--g-regular-weight,normal) !important; font-size: 14px !important; text-transform: none !important; color: rgb(204, 204, 204) !important; --tcb-applied-color: rgb(204,204,204) !important; --tve-applied-color: rgb(204,204,204) !important; }#lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) .tve-checkmark { --tcb-radio-size: 14px; }:not(#tve) #lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.8); color: var(--tve-color,rgba(0,0,0,0.8)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.8)) !important; }#lg-kzic6dep .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded { --tve-color: rgba(0,0,0,0.8); --tve-applied---tve-color: rgba(0,0,0,0.8); }:not(#tve) #lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.8); color: var(--tve-color,rgba(0,0,0,0.8)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.8)) !important; }#lg-kzic6dep .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded { --tve-color: rgba(0,0,0,0.8); --tve-applied---tve-color: rgba(0,0,0,0.8); }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item):hover .tve-input-option-text { color: var(--tve-color,var(--tcb-local-color-8c1a5)) !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-8c1a5)) !important; --tcb-applied-color: var$(--tcb-local-color-8c1a5) !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) ) !important; }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item):hover { --tve-color: var(--tcb-local-color-8c1a5) !important; --tve-applied---tve-color: var$(--tcb-local-color-8c1a5) !important; --tve-font-weight: var(--g-regular-weight,normal) !important; }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.75); color: var(--tve-color,rgba(0,0,0,0.75)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)) !important; }#lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item) { --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item).tve-state-active .tve-input-option-text { --tcb-applied-color: rgba(0,0,0,0.8); color: var(--tve-color,rgba(0,0,0,0.8)) !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.8)) !important; }#lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item).tve-state-active { --tve-color: rgba(0,0,0,0.8); --tve-applied---tve-color: rgba(0,0,0,0.8); }:not(#tve) #lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item).tve-state-expanded span { color: var(--tve-color,rgba(0,0,0,0.9)); --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.9)); --tcb-applied-color: rgba(0,0,0,0.9); }#lg-kzic6dep .tve_lg_dropdown:not(.tcb-excluded-from-group-item).tve-state-expanded { --tve-color: rgba(0,0,0,0.9); --tve-applied---tve-color: rgba(0,0,0,0.9); }:not(#tve) #lg-kzic6dep .tve-form-button .tcb-button-link span { font-weight: var(--tve-font-weight,var(--g-bold-weight,bold)); text-transform: var(--tve-text-transform,none); color: var(--tve-color,rgb(255,255,255)); --tve-applied-color: var$(--tve-color,rgb(255,255,255)); --tcb-applied-color: rgb(255,255,255); }:not(#tve) #lg-kzic6dep .tve-form-button 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https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Values - Customer Service Culture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/en\/values\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Values - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"I tell you about my values to show you Why I have capitalized on my experience in customer service to help organizations. What gets me motivated every day working with ambition, care and passion. How I develop solutions for my clients with a continuous improvement perspective. 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