{"id":33827,"date":"2023-05-08T16:36:38","date_gmt":"2023-05-08T14:36:38","guid":{"rendered":"https:\/\/customerserviceculture.com\/?page_id=33827"},"modified":"2024-11-12T08:50:38","modified_gmt":"2024-11-12T07:50:38","slug":"a-conversation-with-paolo-fabrizio","status":"publish","type":"page","link":"https:\/\/customerserviceculture.com\/en\/a-conversation-with-paolo-fabrizio\/","title":{"rendered":"A conversation with Paolo Fabrizio"},"content":{"rendered":"

An informal conversation with Paolo Fabrizio<\/span><\/span><\/p>\n

\"Coffee<\/span><\/p>\n

What services are you interested in?1. Digital Customer Service<\/strong>consultancy<\/strong> (assessment, roadmap, guidelines, tone of voice)2. Digital Customer Service<\/strong>training <\/strong>paths for your team3. Speaking<\/strong> programs (conferences, company meetings, Radio \/ TV broadcasts)4. Customer Culture Academy<\/strong> to spread customer culture across your organization5. Coaching 1-to-1<\/strong> to get your customer service manager equipped for digital challenges.<\/p>\n

\ud83d\udc47 Quote them in the form below<\/span>: <\/strong>we’ll respond in 24 hours to arrange an informal video chat. <\/span><\/p>\n

I’ve read and accepted the privacy policy<\/a>.\"Paolo<\/span><\/p>\n

Paolo Fabrizio<\/strong><\/h3>\n

Digital Customer Service Consultant, Trainer, Author, Speaker.<\/p>\n

In the 90s he took part in the startup of the first online insurance company in Italy, following the customer’s entire life cycle. Since 2013 as a consultant and trainer he has been helping companies to harness Digital Customer Service. Founder of CustomerServiceCulture.com, author of books and speaker at conferences in Italy and abroad. Lecturer at the Bicocca University of Milan (Master MADIM).<\/p>\n

Selected clients<\/strong><\/p>\n

\"clienti\"<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

An informal conversation with Paolo Fabrizio What services are you interested in?1. Digital Customer Serviceconsultancy (assessment, roadmap, guidelines, tone of voice)2. Digital Customer Servicetraining paths for your team3. Speaking programs (conferences, company meetings, Radio \/ TV broadcasts)4. Customer Culture Academy to spread customer culture across your organization5. Coaching 1-to-1 to get your customer service manager […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"

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An informal conversation with Paolo Fabrizio<\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/span><\/span><\/p><\/div>

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\"Coffee<\/span><\/div><\/div><\/div>
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What services are you interested in?

1. Digital Customer Service<\/strong>\nconsultancy<\/strong> (assessment, roadmap, guidelines, tone of voice)
2. Digital Customer Service<\/strong>\ntraining <\/strong>paths for your team
3. Speaking<\/strong> programs (conferences, company meetings, Radio \/ TV broadcasts)
4. Customer Culture Academy<\/strong> to spread customer culture across your organization
5. Coaching 1-to-1<\/strong> to get your customer service manager equipped for digital challenges.<\/p>

\ud83d\udc47 Quote them in the form below<\/span>: <\/strong>we'll respond in 24 hours to arrange an informal video chat. <\/span><\/p><\/div>

<\/div>
[all_form_fields]","email_confirmation_subject":"Ha compilato il form con successo!","email_confirmation_message":"Ciao,

Grazie per averci contattato. Ti risponderemo entro le prossime 24 ore.

Cordiali saluti,
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