{"id":32514,"date":"2023-01-04T07:31:00","date_gmt":"2023-01-04T06:31:00","guid":{"rendered":"https:\/\/customerserviceculture.com\/?p=32514"},"modified":"2023-04-04T16:57:31","modified_gmt":"2023-04-04T14:57:31","slug":"top-customer-service-conferences-in-2023","status":"publish","type":"post","link":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/top-customer-service-conferences-in-2023\/","title":{"rendered":"Top customer service conferences in 2023"},"content":{"rendered":"[Last updated 04 April, 2023<\/em>] As we’re taking the first steps into the new year you may be thinking about what you can do newly or in different ways. One of the things I suggest you to do in 2023 is attending one or more customer service conferences because you can learn a lot<\/strong> from other companies best practices. That’s why I’ve selected an international list, so that you can choose the best one for you. And bring over your colleagues.<\/p>\n

A comprehensive list of customer service conferences\u00a0<\/strong><\/h2>\n

[Last updated, 05\/01\/2023]<\/em> Below you find my list of customer service \/ experience conferences. As you can see, I’ve added dates and locations to help you save time and clicks:<\/p>\n

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  1. CCW 2023<\/a>\u00a0| February, 27 \u2013 March, 2 | Berlin, Germany<\/li>\n
  2. The Customer Conference<\/a>\u00a0| March, 1 | London, UK<\/li>\n
  3. E3CX<\/a>\u00a0| March 1-2 | Riyadh, Saudi Arabia<\/li>\n
  4. Customer Contact Week Europe Exchange<\/a>\u00a0| March, 7-8 | London, UK<\/li>\n
  5. Customer 360 Symposium 2023<\/a>\u00a0| March 28-29 | Hunter Valley, Australia<\/li>\n
  6. The Customer Show Asia 2023<\/a>\u00a0| March, 29-30 | Singapore<\/li>\n
  7. Global Digital Transformation & CX<\/a>\u00a0| April, 13-14 | Amsterdam, the Netherlands<\/li>\n
  8. Customer Experience Forum<\/a>\u00a0| April, 18-19 | Vienna, Austria<\/li>\n
  9. World CX Summit by TresconCX<\/a>\u00a0| May | Singapore<\/li>\n
  10. Customer Experience Excellence Live \u2013 A Virtual Conference<\/a>\u00a0| May 2-4 | Online<\/li>\n
  11. The Customer Show Australia<\/a>\u00a0| May, 3-4 | Melbourne, Australia<\/li>\n
  12. CX EMEA by Forrester<\/a>\u00a0| May, 10-11 | London, UK<\/li>\n
  13. Customer Experience Live Show MEA<\/a>\u00a0| May 23-24 | Dubai, UAE<\/li>\n
  14. Customer Service & Experience 2023<\/a>\u00a0| June | San Diego, US<\/li>\n
  15. Customer Loyalty Conference<\/a>\u00a0| June, 1 | Stockholm, Sweden<\/li>\n
  16. Customer Experience in Financial Services<\/a>\u00a0| June, 27-28 | London, UK<\/li>\n
  17. Contact Center & Customer Services Summit<\/a>\u00a0| September, 11-12 | Manchester, UK<\/li>\n
  18. Customer Contact Week Europe<\/a>\u00a0| October 9-11 | Amsterdam, the Netherlands<\/li>\n
  19. Digital Customer Engagement Summit<\/a>\u00a0| October, 19 | London, UK<\/li>\n
  20. Digital Customer Experience Summit<\/a> I November, 7 & 8 I Toronto Canada<\/li>\n
  21. Customer Engagement Summit<\/a> I November, 28 I London, UK<\/li>\n<\/ol>\n

    Lessons learnt from my speaking experiences<\/strong><\/h2>\n

    \"Paolo<\/a><\/p>\n

    During the last 8 years I’ve had the chance to deliver keynote speeches, moderate panels at customer service conferences across Europe and USA. Thanks to these speaking experiences<\/a> I’ve learnt that some customer related challenges and opportunities are cross-industry and cross-country. The main difference is how you face such topics in terms of strategy and execution<\/strong>, both in short and medium run. Another great benefits of attending at such conferences is networking with customer service managers and peers from all over the world. That’s why I suggest you to pick one conference a year, possibly abroad, to gain a broader view listening to case studies and yes… 1-to-1 coffee break meetings!<\/p>\n

    I want to listen to you<\/strong><\/h2>\n

    Now I’m curious to know your feedback, so I ask you:<\/p>\n