{"id":40444,"date":"2025-03-26T08:53:21","date_gmt":"2025-03-26T07:53:21","guid":{"rendered":"https:\/\/customerserviceculture.com\/?p=40444"},"modified":"2025-03-26T09:02:05","modified_gmt":"2025-03-26T08:02:05","slug":"even-a-young-job-applicant-is-a-customer","status":"publish","type":"post","link":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/","title":{"rendered":"Even a young job applicant is a customer"},"content":{"rendered":"<p>I like helping people and that&#8217;s the main reason why I&#8217;ve been working in customer service for so many years. However, when I was a youngster I remember that my first &#8216;<em>customer experiences<\/em>&#8216; in job interviews were pretty bad. I was not considered, sometimes even not respected, because I had not any previous professional experience! Fast forward today, I&#8217;m glad to share this example where a company treated a young job applicant as a <strong>customer<\/strong>.<\/p>\n<p><!--more--><\/p>\n<h2><strong>Listen to the podcast<\/strong><\/h2>\n<iframe loading=\"lazy\" src=\"https:\/\/widget.spreaker.com\/player?episode_id=65108943&amp;theme=light&amp;playlist=false&amp;playlist-continuous=false&amp;chapters-image=true&amp;episode_image_position=right&amp;hide-likes=false&amp;hide-comments=false&amp;hide-sharing=false&amp;hide-logo=false&amp;hide-download=true\" width=\"100%\" height=\"150px\" frameborder=\"0\"><\/iframe>\n<p>\ud83c\udfa7 Subscribe on <a href=\"https:\/\/open.spotify.com\/show\/6np6HAVyZNJyGFn2e91ZIX\">Spotify<\/a><em>, <\/em><a href=\"https:\/\/music.amazon.it\/podcasts\/163af2c6-6ab2-4525-9802-458e8f75ee4a\/customer-service-culture-en\">Amazon Music<\/a> or <a href=\"https:\/\/podcasts.apple.com\/it\/podcast\/customer-service-culture-en\/id1050411354\">Apple Podcast<\/a>.<\/p>\n<h2><strong>Highlights\u00a0<\/strong><\/h2>\n<ul>\n<li>00:03 Intro episode <strong>#41\u00a0<\/strong><\/li>\n<li>00:45 The pillars of successful customer service people<\/li>\n<li>01:55 1995: why my first job interviews sucked<\/li>\n<li>03:23 Hint for smart brands: these are also customer experiences!<\/li>\n<li>04:57 Even this young job applicant is a customer [recent fact]<\/li>\n<li>06:01 How to be transparent and coherent throughout the CX journey<\/li>\n<li>08:51 Why timing plays a key role in every relationship\u00a0<\/li>\n<li>10:11 Show off your Customer Culture &#8211; provided you have a nice one<\/li>\n<li>10:55 Treat everybody as they&#8217;re all paying customers<\/li>\n<li>12:45 \ud83d\udca1 Check out the &#8216;Customer Culture Academy&#8217;<\/li>\n<li>14:01 To get more info drop me a line: <em>paolo@customerserviceculture.com<\/em><\/li>\n<li>14:21 Subscribe to the podcast on Spotify, Apple Podcast or Amazon Music<\/li>\n<li>14:41 All available services on CustomerServiceCulture.com*<\/li>\n<li>15:27 Have great conversations!<\/li>\n<\/ul>\n<h2><strong>Related links\u00a0<\/strong><\/h2>\n<ol>\n<li>Listen to previous episode &#8216;<a href=\"https:\/\/bit.ly\/Pod-40\">how to match customer support and sales<\/a>&#8216;\u00a0<\/li>\n<li>Check out my Digital Customer Service <a href=\"https:\/\/customerserviceculture.com\/en\/consulting\/\">consulting page<\/a><\/li>\n<li>Get your customer service team up-skilled with customized <a href=\"https:\/\/customerserviceculture.com\/en\/training\">training paths<\/a><\/li>\n<li>Want to boost your next conference? <a href=\"https:\/\/customerserviceculture.com\/en\/speaking\/\">Hire me as keynote speaker<\/a><\/li>\n<li>Read my book &#8216;<a href=\"https:\/\/amzn.to\/3MX8VAq\">The Power of Digital Conversations<\/a>&#8216;\u00a0<\/li>\n<li>Learn about the <a href=\"https:\/\/customerserviceculture.com\/en\/customer-culture-academy\/\">Customer Culture Academy<\/a>.<\/li>\n<li>\ud83c\udfa7 Subscribe to this podcast on <a href=\"https:\/\/open.spotify.com\/show\/6np6HAVyZNJyGFn2e91ZIX\">Spotify<\/a><em>, <\/em><a href=\"https:\/\/music.amazon.it\/podcasts\/163af2c6-6ab2-4525-9802-458e8f75ee4a\/customer-service-culture-en\">Amazon Music<\/a> or <a href=\"https:\/\/podcasts.apple.com\/it\/podcast\/customer-service-culture-en\/id1050411354\">Apple Podcast<\/a>.<\/li>\n<\/ol>\n<h2><strong>About you Customer Culture evolution<\/strong><\/h2>\n<p>Have you ever measured your company&#8217;s Customer Culture level? I got you covered: with the assessment barometer you can move from perception to clear evidence of areas of improvement.<\/p>\n<blockquote>\n<p>\ud83d\udc49 To learn more about it, <a href=\"https:\/\/customerserviceculture.com\/en\/contact-paolo\/\">let&#8217;s chat informally.<\/a><\/p>\n<\/blockquote>\n<p>.<\/p>\n<p><em>Image credit: Unsplash.com<\/em><\/p>\n<p>.<\/p>\n<p><a href=\"https:\/\/customerserviceculture.com\/en\/newsletter\/\">Subscribe to the newsletter<\/a>.<\/p>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I like helping people and that&#8217;s the main reason why I&#8217;ve been working in customer service for so many years. However, when I was a youngster I remember that my first &#8216;customer experiences&#8216; in job interviews were pretty bad. I was not considered, sometimes even not respected, because I had not any previous professional experience! [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":40679,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[737],"tags":[773,760,763,809],"class_list":["post-40444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-customer-service","tag-business-2","tag-customer-service-2","tag-podcast-2","tag-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Even a young job applicant is a customer - Customer Service Culture<\/title>\n<meta name=\"description\" content=\"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Even a young job applicant is a customer - Customer Service Culture\" \/>\n<meta property=\"og:description\" content=\"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\" \/>\n<meta property=\"og:site_name\" content=\"Customer Service Culture\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-26T07:53:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-26T08:02:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Paolo Fabrizio\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paolo Fabrizio\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\"},\"author\":{\"name\":\"Paolo Fabrizio\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"headline\":\"Even a young job applicant is a customer\",\"datePublished\":\"2025-03-26T07:53:21+00:00\",\"dateModified\":\"2025-03-26T08:02:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\"},\"wordCount\":351,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"image\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png\",\"keywords\":[\"business\",\"customer service\",\"podcast\",\"sales\"],\"articleSection\":[\"Digital Customer Service\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\",\"url\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\",\"name\":\"Even a young job applicant is a customer - Customer Service Culture\",\"isPartOf\":{\"@id\":\"https:\/\/customerserviceculture.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png\",\"datePublished\":\"2025-03-26T07:53:21+00:00\",\"dateModified\":\"2025-03-26T08:02:05+00:00\",\"description\":\"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer\",\"breadcrumb\":{\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage\",\"url\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png\",\"contentUrl\":\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png\",\"width\":800,\"height\":400,\"caption\":\"job applicant\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/customerserviceculture.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Even a young job applicant is a customer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/customerserviceculture.com\/#website\",\"url\":\"https:\/\/customerserviceculture.com\/\",\"name\":\"Customer Service Culture\",\"description\":\"Conversations that sell\",\"publisher\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/customerserviceculture.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45\",\"name\":\"Paolo Fabrizio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/bc29f8953cdfa1b693be242ccfc0723e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/bc29f8953cdfa1b693be242ccfc0723e?s=96&d=mm&r=g\",\"caption\":\"Paolo Fabrizio\"},\"logo\":{\"@id\":\"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/\"},\"description\":\"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano\",\"sameAs\":[\"http:\/\/socialmediascrum.com\",\"https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/\"],\"url\":\"https:\/\/customerserviceculture.com\/en\/author\/paolo-fabrizio\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Even a young job applicant is a customer - Customer Service Culture","description":"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/","og_locale":"en_US","og_type":"article","og_title":"Even a young job applicant is a customer - Customer Service Culture","og_description":"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer","og_url":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/","og_site_name":"Customer Service Culture","article_published_time":"2025-03-26T07:53:21+00:00","article_modified_time":"2025-03-26T08:02:05+00:00","og_image":[{"width":800,"height":400,"url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png","type":"image\/png"}],"author":"Paolo Fabrizio","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Paolo Fabrizio","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#article","isPartOf":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/"},"author":{"name":"Paolo Fabrizio","@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45"},"headline":"Even a young job applicant is a customer","datePublished":"2025-03-26T07:53:21+00:00","dateModified":"2025-03-26T08:02:05+00:00","mainEntityOfPage":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/"},"wordCount":351,"commentCount":0,"publisher":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45"},"image":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage"},"thumbnailUrl":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png","keywords":["business","customer service","podcast","sales"],"articleSection":["Digital Customer Service"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/","url":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/","name":"Even a young job applicant is a customer - Customer Service Culture","isPartOf":{"@id":"https:\/\/customerserviceculture.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage"},"image":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage"},"thumbnailUrl":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png","datePublished":"2025-03-26T07:53:21+00:00","dateModified":"2025-03-26T08:02:05+00:00","description":"Customer Culture pays off: a company treated a young job applicant as a customer and after such a great experience he accepted that job offer","breadcrumb":{"@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#primaryimage","url":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png","contentUrl":"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2025\/03\/job-applicant.png","width":800,"height":400,"caption":"job applicant"},{"@type":"BreadcrumbList","@id":"https:\/\/customerserviceculture.com\/en\/digital-customer-service\/even-a-young-job-applicant-is-a-customer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/customerserviceculture.com\/en\/"},{"@type":"ListItem","position":2,"name":"Even a young job applicant is a customer"}]},{"@type":"WebSite","@id":"https:\/\/customerserviceculture.com\/#website","url":"https:\/\/customerserviceculture.com\/","name":"Customer Service Culture","description":"Conversations that sell","publisher":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/customerserviceculture.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/cf6fce8fc34dc42008bd61ead2384c45","name":"Paolo Fabrizio","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/bc29f8953cdfa1b693be242ccfc0723e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bc29f8953cdfa1b693be242ccfc0723e?s=96&d=mm&r=g","caption":"Paolo Fabrizio"},"logo":{"@id":"https:\/\/customerserviceculture.com\/#\/schema\/person\/image\/"},"description":"Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, \u00e8 autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Universit\u00e0 Bicocca di Milano","sameAs":["http:\/\/socialmediascrum.com","https:\/\/www.linkedin.com\/in\/paolosocialcustomerservice\/"],"url":"https:\/\/customerserviceculture.com\/en\/author\/paolo-fabrizio\/"}]}},"_links":{"self":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/posts\/40444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/comments?post=40444"}],"version-history":[{"count":34,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/posts\/40444\/revisions"}],"predecessor-version":[{"id":40688,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/posts\/40444\/revisions\/40688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media\/40679"}],"wp:attachment":[{"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/media?parent=40444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/categories?post=40444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerserviceculture.com\/en\/wp-json\/wp\/v2\/tags?post=40444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}