{"id":42576,"date":"2026-01-01T09:57:57","date_gmt":"2026-01-01T08:57:57","guid":{"rendered":"https:\/\/customerserviceculture.com\/?p=42576"},"modified":"2026-01-01T09:57:59","modified_gmt":"2026-01-01T08:57:59","slug":"2026-top-customer-service-conferences","status":"publish","type":"post","link":"https:\/\/customerserviceculture.com\/en\/customer-service-3\/2026-top-customer-service-conferences\/","title":{"rendered":"2026 top customer service conferences"},"content":{"rendered":"<p>Let&#8217;s start off this new year sharing 2026 top customer service conferences. This selection includes international ones that are focussed on one or more of these hot topics: <em>Digital Customer Service, Gen AI and Customer Culture<\/em>. I hope you&#8217;ll enjoy this global selection and if you have further ones to recommend, let me know the details <a href=\"mailto:paolo@customerserviceculture.com\">here<\/a> so that I can update this list.<!--more--><\/p>\n<h2><strong>Top 2026 international conferences\u00a0<\/strong><\/h2>\n<p>Now let&#8217;s delve into 2026 customer service conferences. To make things easier for you, I&#8217;ve ordered all of them by date\/calendar\/location and added related links &#8211; where already available:<\/p>\n<h3>January<\/h3>\n<ul>\n<li><a href=\"https:\/\/events.customersuccesscollective.com\/location\/washington\">Customer Success Summit<\/a>\u00a0 | January, 28 | Washington D.C., US<\/li>\n<\/ul>\n<h3><strong>February<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.cxnowlab.it\/cxnow-healthcare\/\">CX Now Healthcare<\/a> | February, 26 | Milan, Italy<\/li>\n<li><a href=\"https:\/\/thecustomerconference.com\/\">The Customer Conference<\/a> | February, 26 | London, U.K.<\/li>\n<\/ul>\n<h3><strong>March<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/europe.customercontactweekdigital.com\/events-ccwexchange-uk\">CCW Digital Europe<\/a> | March, 3-5 | London, UK<\/li>\n<li><a href=\"https:\/\/www.succeet.de\/en\/\">Succeet Summit<\/a> | March, 18-19 | Wiesbaden\/Frankfurt, Germany<\/li>\n<li><a href=\"https:\/\/www.qualtrics.com\/x4summit\/\">The Experience Summit<\/a> | March, 17-19 | Seattle, US<\/li>\n<li><a href=\"https:\/\/www.customercontactweekdigital.com\/events-customercontactweek-au\">CCW Australia and NZ<\/a> | March, 18-19 | Sydney, Australia<\/li>\n<li><a href=\"https:\/\/binaconf.com\/icem-summit-berlin-2026\/#speakers\">ICEM Summit<\/a> | March, 19-20 | Berlin, Germany<\/li>\n<li><a href=\"https:\/\/www.all4customer-paris.com\/\">All 4 customer<\/a> | March 24,25,26 | Paris, France<\/li>\n<\/ul>\n<h3><strong>April<\/strong><\/h3>\n<ul>\n<li><a style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\" href=\"https:\/\/events.reutersevents.com\/customer-service\/customer-service-san-diego\">Customer Service &amp; Experience West<\/a><span style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> | April, 21-22 | San Diego, US<\/span><\/li>\n<li><a href=\"https:\/\/cxleadersadvance.events.cxpaglobal.org\/\">CX Leaders Advantage<\/a> | April, 27 | Toronto, Canada<\/li>\n<li><a href=\"https:\/\/www.customer-experience.live\/cx-live-show\">CX Live Show<\/a> | April, 28-29 | Dubai, EAU<\/li>\n<\/ul>\n<h3><strong>May<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/contactcentresummit.co.uk\/\" target=\"_blank\" rel=\"noopener\">Contact Center &amp; Customer Services Summit<\/a> | May, 06-07 | London, UK<\/li>\n<li><a href=\"https:\/\/www.digitalcustomerexp.com\/\" target=\"_blank\" rel=\"noopener\">Digital Customer Experience Summit<\/a> | May, 12-13 | Toronto, Canada<\/li>\n<li><a href=\"https:\/\/www.cxnetwork.com\/events-customer-experience-exchange-retail-europe\">CX Retail Europe Exchange<\/a> | May, 18-19 | Barcelona, Spain<\/li>\n<li><a href=\"https:\/\/events.customersuccesscollective.com\/location\/amsterdam\">Customer Success Summit<\/a> | May 28-29 | Amsterdam, The Netherlands<\/li>\n<\/ul>\n<h3><strong>June<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.salesforce.com\/connections\/\" target=\"_blank\" rel=\"noopener\">Salesforce Connections<\/a> | June 03-04 | Chicago, US<\/li>\n<li><a href=\"https:\/\/www.forrester.com\/event\/cx-emea\/\" target=\"_blank\" rel=\"noopener\">CX EMEA by Forrester<\/a> | June, 08-10 | Amsterdam, The Netherlands<\/li>\n<li>21st Customer Service Summit (<em>link coming soon<\/em>) | June, 11 | Athens, Greece<\/li>\n<li><a href=\"https:\/\/www.customercontactmindxchange.com\/cx23\/\" target=\"_blank\" rel=\"noopener\">Customer Experience 2026<\/a> | June 14-16 | USA (Location T.B.A.)<\/li>\n<li><a href=\"https:\/\/www.cxnetwork.com\/events-customershowasia\">The Customer Show Asia 2026<\/a> | June, 16-19 | Singapore<\/li>\n<li><a href=\"https:\/\/www.customercontactweek.com\/ccw-lasvegas\/\">CCW US<\/a> | June, 22-25 | Las Vegas, US<\/li>\n<\/ul>\n<h3><strong>July<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.cxnetwork.com\/events-customer-experience-exchange-retail-uk\" target=\"_blank\" rel=\"noopener\">CX Retail Exchange<\/a> | July, 01-02 | London, UK<\/li>\n<\/ul>\n<h3><strong>August<\/strong><\/h3>\n<ul>\n<li>\u00a0<a href=\"https:\/\/www.iqpc.com\/events-customershow\">The Customer Show<\/a> | August, 04-05 | Melbourne, Australia<\/li>\n<\/ul>\n<h3><strong>September<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.all4customer-meetings.fr\/en\">All4 Customers<\/a> | September, 15,16,17 | Cannes, France<\/li>\n<li><a href=\"https:\/\/events.customersuccesscollective.com\/location\/sanfrancisco\" target=\"_blank\" rel=\"noopener\">Customer Success Festival<\/a> | September, 22-23 | San Francisco, US<\/li>\n<li><a href=\"https:\/\/www.cxnetwork.com\/events-customer-experience-exchange-retail-us\" target=\"_blank\" rel=\"noopener\">CX Retail USA<\/a> | September, 22-23 | Jersey City, US<\/li>\n<li><a href=\"https:\/\/www.cxfinancialservices.com\/\">CX for Financial Services<\/a> | September, 23-24 | Toronto, Canada<\/li>\n<li><a href=\"https:\/\/e3cx.live\/\">E3CX<\/a> | September, 29-30 | Riyadh, Saudi Arabia<\/li>\n<\/ul>\n<h3><strong>October<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/europe.customercontactweekdigital.com\/events-ccweurope\" target=\"_blank\" rel=\"noopener\">Customer Contact Week Europe<\/a> | October, 05-07 | Amsterdam, Netherlands<\/li>\n<li><a href=\"https:\/\/www.engagecustomer.com\/\">Customer Engagement Summit<\/a> | October, 07-08 | London, UK<\/li>\n<li><a href=\"https:\/\/www.cxnetwork.com\/events-customer-experience-exchange-bfsi-east\" target=\"_blank\" rel=\"noopener\">CX BFSI USA<\/a> | October, 13-14 | Miami, US<\/li>\n<li><a href=\"https:\/\/www.customercontactmindxchange.com\/west\/\" target=\"_blank\" rel=\"noopener\">Customer Contact West<\/a> | October, 18-21 | Tucson, US<\/li>\n<li><a href=\"https:\/\/digitalcustomerengagement.co.uk\/\" target=\"_blank\" rel=\"noopener\">Digital Customer Engagement Summit<\/a> | October, 21 | London, UK<\/li>\n<li><a href=\"https:\/\/events.customersuccesscollective.com\/location\/boston\" target=\"_blank\" rel=\"noopener\">Customer Success Festival<\/a> | October, 28-29 | Boston, US<\/li>\n<li><a href=\"https:\/\/events.customersuccesscollective.com\/location\/sydney\">Customer Success Festival<\/a> | October, 29 | Sydney, Australia<\/li>\n<\/ul>\n<h3><strong>November<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.callandcontactcentreexpo.co.uk\/\">Call &amp; Contact Centre Expo<\/a> | November, 18-19 | London, UK<\/li>\n<\/ul>\n<h2><strong>Ready to boost your next conference?<\/strong><\/h2>\n<p>After sharing this selection of 2026 top customer service conferences from all over the world, I hope to meet you in person at one of them. Finally, if you want to leverage <em>Customer Culture<\/em> in your next conference or corporate town hall:<\/p>\n<blockquote><p>\ud83d\udca1 check out <a href=\"https:\/\/customerserviceculture.com\/en\/speaking\/\">my keynote speeches<\/a>\u00a0and <a href=\"https:\/\/customerserviceculture.com\/en\/contact-paolo\/\">get in touch<\/a> to explore opportunities.<\/p><\/blockquote>\n<p><a href=\"https:\/\/customerserviceculture.com\/en\/speaking\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39751 size-full\" src=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner.png\" alt=\"Speaking banner\" width=\"800\" height=\"300\" srcset=\"https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner-200x75.png 200w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner-300x113.png 300w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner-400x150.png 400w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner-600x225.png 600w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner-768x288.png 768w, https:\/\/customerserviceculture.com\/wp-content\/uploads\/2024\/12\/Speaking-banner.png 800w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>.<\/p>\n<p>Have great conversations.<\/p>\n<p>.<\/p>\n<p><strong>P.S.<\/strong> <a href=\"https:\/\/customerserviceculture.com\/en\/newsletter\/\">Stay in the loop in 2026<\/a>.<\/p>\n<p><em>Credit image: Unsplash.com.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s start off this new year sharing 2026 top customer service conferences. This selection includes international ones that are focussed on one or more of these hot topics: Digital Customer Service, Gen AI and Customer Culture. I hope you&#8217;ll enjoy this global selection and if you have further ones to recommend, let me know the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":42640,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[805],"tags":[981,893,760,892],"class_list":["post-42576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service-3","tag-981","tag-conferences","tag-customer-service-2","tag-speaking-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2026 top customer service conferences - Customer Service Culture<\/title>\n<meta name=\"description\" content=\"My selection of 2026 top customer service conferences from all over the world. 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