Back to the roots of Customer Service #CS http://t.co/gYx7GPiLZr Paolo FABRIZIO (@Pfabr)March 13, 2013 5 Tips to Win the Customer with Great Customer Service | Business 2 CommunityPopular Today in Business: To win the customer, customer service focus has to be the mission of the entire organization. A company's orientation to its customers is a [...]
SN market share statistics #trends http://t.co/fcXuwsnPIg Paolo FABRIZIO (@Pfabr)March 13, 2013 Top 10 Social Networking Sites by Market Share of Visits [January 2013]We are a bit late with January data. But here are the top 10 social networking sites by U.S. market share of visits. On the interactive chart you can already see the February [...]
La vera rivoluzione 'social' ? Integrare i Social Media mantenendo il cliente 'al centro'.: http://t.co/cdVxBNpGWM Paolo FABRIZIO (@Pfabr)March 13, 2013 La vera rivoluzione 'social' ? Integrare i Social Media mantenendo il cliente 'al centro'.Non facciamoci distrarre dai nostri obiettivi. Se la nostra azienda è già orientata al cliente, integhiamo i SM - pianificando prima un'apposita [...]
5 Creative Ways to Use LinkedIn Company Pages | Social Media ExaminerDoes your business have a LinkedIn company page? Have you noticed how other businesses are using LinkedIn lately? A number of larger brands are creatively using their LinkedIn company pages, and some of them are doing some cool things. Here are five brands using [...]
Social Media vs. Social Media Strategy i.e. executing vs. planning #SociaCRM http://t.co/1IsBA8tvEP Paolo FABRIZIO (@Pfabr)March 13, 2013 The 6 stages of social media dominance (that actually makes money)In business, social media is becoming a lot like email: every company has it. But, unlike email, organizations haven't mastered how to effectively communicate through the likes of [...]
