The evolution of #SocialMedia into Digital Engagement: is your Business ready for it? http://t.co/UwfH75Aq65
Digital engagement is evolving: are you? | Social Media Agency London : Furlong PR
Is your business engaging with customers at every possible touchpoint? As a starting point, we need to understand the opportunities available throughout the customer journey. When a person is displaying awareness, consideration, decision- making, purchasing or has indeed just purchased, these are all potential touchpoints where brands can shape impressions and forge connections.
