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Customer Experience: la riscoperta dell’ascolto

Il cliente racconta sè e le proprie esperienze sui Social Media'Allegria, amici ascoltatori !!!' era l'incipit di successo di Mike Bongiorno...un vero e proprio marchio di fabbrica.Poi, per alcuni anni, l'ascolto è passato in secondo piano e la comunicazione è stata intesa soprattutto come strumento per trasmettere messaggi a clienti o potenziali tali. photo credit: [...]

By | 2013-04-21T12:05:33+02:00 Aprile 21st, 2013|Customer Experience, SocialMediaScrum|0 Comments

State monitorando la vostra presenza sui Social…

State monitorando la vostra presenza sui Social Media?: http://t.co/HAIppxQXr8 Paolo FABRIZIO (@Pfabr)April 21, 2013 State monitorando la vostra presenza sui Social Media?Did you know that a recent study revealed that almost half (47 percent) of companies are not monitoring their online social media communities? More than one-third (38 percent) said that they only measure Likes, [...]

By | 2013-04-21T10:09:07+02:00 Aprile 21st, 2013|Non categorizzato|0 Comments

10 #ContentMarketing mistakes to avoid…

10 #ContentMarketing mistakes to avoid http://t.co/E9QZNNnLg0 #SM Paolo FABRIZIO (@Pfabr)April 20, 2013 Ten Content Marketing Mistakes Even Social Media Pros Make - Part Two | Business 2 CommunityPopular Today in Business: All Popular Articles In my last post, I detailed some major content marketing mistakes that you may be making without realizing it.http://po.st/4vWHuM

By | 2013-04-20T23:11:14+02:00 Aprile 20th, 2013|ContentMarketing, SM|0 Comments

[INFOGRAPHIC] How to cope with #Facebook #EdgeRank…

[INFOGRAPHIC] How to cope with #Facebook #EdgeRank http://t.co/oRPzZ8R8KT Paolo FABRIZIO (@Pfabr)April 20, 2013 [INFOGRAPHIC] Facebook EdgeRank 101 - Class is Now in SessionI'm Mike and I'm a Co-Founder of PostRocket. I blog, manage our community and do my best to reach marketers who PostRocket can help. I also push a little code. Everyone calls me [...]

By | 2013-04-20T19:12:43+02:00 Aprile 20th, 2013|EdgeRank, Facebook|0 Comments