Paolo Fabrizio
13 Marzo 2013
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Back to the roots of Customer Service #CS…

5 Tips to Win the Customer with Great Customer Service | Business 2 Community

5 Tips to Win the Customer with Great Customer Service | Business 2 Community

Popular Today in Business: To win the customer, customer service focus has to be the mission of the entire organization. A company’s orientation to its customers is a mission-critical decision that can make or break the most sound business models.

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Paolo Fabrizio
About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

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