Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

How to create a Contact Page to attract customers …

How to create a Contact Page to attract customers http://t.co/4OXl4TXP94 #SMM Paolo FABRIZIO (@Pfabr)June 05, 2013 How to Create A Contact Page That Gives Visitors the Warm FuzziesIt was late on a Saturday night. We were out of town with the pups, and Scuba, our black lab went from sick to deathly ill in less [...]

By | 2013-06-05T11:06:13+02:00 Giugno 5th, 2013|SMM|0 Comments

3 dritte anti-stereotipi sui Social Media

Gli stereotipi sono il frutto di luoghi comuni. E per i Social Media?La simpatica spiegazione sui Social Media di cui l'immagine a sinistra è un segno del nostro tempo, ovvero del tempo che ci manca.Infatti il mondo del web, le innovazioni tecnologiche...persino le nostre stesse vite viaggiano costantemente a ritmi supersonici.E' così...scommetto che a questo [...]

By | 2013-06-05T01:31:22+02:00 Giugno 5th, 2013|SocialMedia, SocialMediaScrum|0 Comments

5 Mobile Social Media Marketing Ideas to Grow Your Business

5 Mobile Social Media Marketing Ideas to Grow Your BusinessYour customers and prospects are using smart phones. Have you figured out how to connect with them using mobile social media marketing techniques? Mobile is not as difficult as it may seem, especially when you access it with the social media tools you’re already familiar with. [...]

By | 2013-06-04T12:00:37+02:00 Giugno 4th, 2013|Non categorizzato|0 Comments

4 steps to consider before writing your #Blog post…

4 steps to consider before writing your #Blog post (Infographic) http://t.co/RDJUBAO5px Paolo FABRIZIO (@Pfabr)June 04, 2013 4 Quick Tips For Writing A Blog Post [Infographic]Writing a blog post does not have to be something difficult for a business owner. Most small business owners are able to answer questions that they get emailed from their customers [...]

By | 2013-06-04T11:41:35+02:00 Giugno 4th, 2013|Blog|0 Comments