Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

5 Mobile Social Media Marketing Ideas to Grow Your Business

5 Mobile Social Media Marketing Ideas to Grow Your BusinessYour customers and prospects are using smart phones. Have you figured out how to connect with them using mobile social media marketing techniques? Mobile is not as difficult as it may seem, especially when you access it with the social media tools you’re already familiar with. [...]

By | 2013-06-04T12:00:37+02:00 Giugno 4th, 2013|Non categorizzato|0 Comments

4 steps to consider before writing your #Blog post…

4 steps to consider before writing your #Blog post (Infographic) http://t.co/RDJUBAO5px Paolo FABRIZIO (@Pfabr)June 04, 2013 4 Quick Tips For Writing A Blog Post [Infographic]Writing a blog post does not have to be something difficult for a business owner. Most small business owners are able to answer questions that they get emailed from their customers [...]

By | 2013-06-04T11:41:35+02:00 Giugno 4th, 2013|Blog|0 Comments

Come utilizzare #Twitter per le aziende italiane

Come utilizzare #Twitter per le aziende italiane http://t.co/8Z6wKu8X0k Paolo FABRIZIO (@Pfabr)June 04, 2013 Twitter per aziende italiane: a che cosa serve concretamente?In occasione del lancio di Twitter Ads Self Service , il pannello pubblicitario "fai da te" (ancora purtroppo non disponibile in Italia, sebbene il sottoscritto vi abbia mostrato un'anteprima già nel luglio 2012), Twitter [...]

By | 2013-06-04T10:54:44+02:00 Giugno 4th, 2013|Twitter|0 Comments

Let’s talk to Jenn Herman, Social Media Strategist

An interview with Jenn Herman, Social Media Strategist & Blogger about trends in Social Media managementToday i am very pleased to interview Jenn Herman, Social Media Strategist and Blogger from San Diego, California. She focuses on understanding trends in social media management and also provides tips and resources for SMB's that need to structure their [...]

By | 2013-06-03T15:00:07+02:00 Giugno 3rd, 2013|Social Media Scrum, Social Media Strategist|0 Comments