Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

15 Actionable Takeaways From Social Media Marketing World 2013

15 Actionable Takeaways From Social Media Marketing World 2013 | Social Media ExaminerDid you miss Social Media Marketing World in April? Or perhaps you were there but weren’t able to attend all the sessions you would have liked to. In this article I’ve assembled for you 15 actionable social media marketing takeaways from some experts [...]

By | 2013-05-22T12:00:32+02:00 Maggio 22nd, 2013|Non categorizzato|0 Comments

Come interagiscono le aziende con Social Network?…

Come interagiscono le aziende con Social Network? http://t.co/4ruPEpQbmP Paolo FABRIZIO (@Pfabr)May 22, 2013 Le Domande Fatele su FacebookSocialbakers, una delle fonti più autorevoli ed attendibili di misurazione dei social media, ha rilasciato i dati della propria indagine periodica socially devoted, standard che fornisce risultati per i brand su Facebook e Twitter, i suoi principi si [...]

By | 2013-05-22T10:16:01+02:00 Maggio 22nd, 2013|Non categorizzato|0 Comments

Magento is the World’s Most Popular eCommerce…

Magento is the World’s Most Popular eCommerce Platform http://t.co/wIbxsLXPst Paolo FABRIZIO (@Pfabr)May 22, 2013 Magento is the World's Most Popular eCommerce PlatformThe February 2013 edition of Tom Robertshaw's quarterly eCommerce survey reports that Magento is the leading eCommerce platform among Alexa's top one million sites for the third year in a row. The survey analyzed [...]

By | 2013-05-22T09:31:44+02:00 Maggio 22nd, 2013|Non categorizzato|0 Comments

2013 Social Media Marketing Industry Report

2013 Social Media Marketing Industry Report | Social Media ExaminerAre you wondering how your peers are using social media? Wondering if you should focus on Pinterest or podcasting, or put more effort into Facebook? In our fifth annual social media study, more than 3000 marketers reveal where they focus their social media activities, how much time [...]

By | 2013-05-21T12:00:50+02:00 Maggio 21st, 2013|Non categorizzato|0 Comments