Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

5 Career Tips for Recent Graduates

Social Business Advice for Recent Graduates | Social Media TodayGiven that I actually looked forward to work every day for 30 years, and given that I never felt that I had to answer to anyone but myself I thought I’d share some tips for recent graduates.http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/kxa5kMeLdwc/five-career-tips-recent-graduates

By | 2013-05-18T20:00:00+02:00 Maggio 18th, 2013|Non categorizzato|0 Comments

Inbound Marketing: A Salesperson’s Perspective

Content Marketing from an Insider Perspective | Social Media TodayInbound Marketing is a salesperson’s dream. As long as you are willing to properly review the data analytics, it shortens the sales cycle timeline, allowing for more conversions and more success.http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/Dj3_c5unvrg/inbound-marketing-salespersons-perspective

By | 2013-05-18T19:00:00+02:00 Maggio 18th, 2013|Non categorizzato|0 Comments

5 strumenti utili per il tuo #Pinterest Marketing…

5 strumenti utili per il tuo #Pinterest Marketing http://t.co/PsPiTYHsRh Paolo FABRIZIO (@Pfabr)May 18, 2013 Guida essenziale al Pinterest MarketingPinterest ha raccolto un enorme successo negli ultimi tempi, guadagnandosi un posto tra i principali social network, dopo ovviamente a Facebook e a Twitter. A differenza di questi due, Pinterest però non riesce ancora a generare profitti [...]

By | 2013-05-18T18:18:04+02:00 Maggio 18th, 2013|Pinterest|0 Comments

Why some #SocialCRM projects fail ?…

Why some #SocialCRM projects fail ? http://t.co/m07X0TwG8j Paolo FABRIZIO (@Pfabr)May 18, 2013 SugarCon speaker reveals 10 reasons why social CRM projects failTen reasons why social CRM projects fail, at a glance 1. Wrong culture 2. No compliance policy 3. No established goals 4. Lack of managerial support 5. Insufficient staffing 6. Unwilling to listen to [...]

By | 2013-05-18T18:01:02+02:00 Maggio 18th, 2013|SocialCRM|0 Comments