Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

#Twitter Mobile users are more engaged and follow,…

#Twitter Mobile users are more engaged and follow, on average, more brands. http://t.co/3ZwaXimdwm Paolo FABRIZIO (@Pfabr)May 17, 2013 Twitter: Our Mobile Users Are Younger, More Active & Follow More BrandsTwitter says its mobile audience is more engaged than the average user by following more brands, interacting more with tweets and spend more time using the [...]

By | 2013-05-17T23:19:24+02:00 Maggio 17th, 2013|Twitter|0 Comments

Yahoo! Integrating Tweets into its Newsfeed

Tweets Integrated into Yahoo! Newsfeed | Social Media TodayIn the latest in an ongoing series of moves to shake things up, Yahoo announced a new partnership with Twitter Thursday that will see select Tweets being folded into the Yahoo newsfeed.http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/BWcpV2Lthx8/yahoo-integrating-tweets-its-newsfeed

By | 2013-05-17T21:51:32+02:00 Maggio 17th, 2013|Non categorizzato|0 Comments

SEO Tailored to a Spanish-Speaking Audience in the US

How to Use SEO to Reach Out to Spanish-Speaking Audiences in the United States | Social Media TodayWhat does SEO look like when tailored to a Spanish-speaking audience? Here’s a hint: it’s not about a direct translation of keywords. Basic literary translation theory says that good translations move beyond issues of “letter” (that is, a [...]

By | 2013-05-17T18:55:01+02:00 Maggio 17th, 2013|Non categorizzato|0 Comments

Tweets with Exclamation Points Get More Retweets!

Get More Retweets with Exclamation Points | Social Media TodaySocial marketing scientist Dan Zarella just released data that shows how including exclamation points in your tweets earn more syndication (Retweets) but less clicks.http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/mfCiHoikstI/get-more-retweets-exclamation-points-infographic

By | 2013-05-17T18:53:17+02:00 Maggio 17th, 2013|Non categorizzato|0 Comments