Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

6 Facebook Metrics Marketers Should Be Measuring

6 Facebook Metrics Marketers Should Be Measuring | Social Media ExaminerDo you track your Facebook marketing? Do you feel lost when you’re looking at your Facebook Page statistics? Well, you’re not alone. Facebook metrics can be overwhelming and most Facebook Insights terminology is still hazy for many of us. As a marketer, you know that [...]

By | 2013-03-18T11:00:44+01:00 Marzo 18th, 2013|Non categorizzato|0 Comments

Pinterest Analytics: This Week in Social Media

Pinterest Analytics: This Week in Social Media | Social Media ExaminerWelcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention. What’s New This Week? Pinterest Launches Free Web Analytics:  Pinterest Web Analytics ”give site [...]

By | 2013-03-16T11:00:32+01:00 Marzo 16th, 2013|Non categorizzato|0 Comments