Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

5 Creative Ways to Use LinkedIn Company Pages

5 Creative Ways to Use LinkedIn Company Pages | Social Media ExaminerDoes your business have a LinkedIn company page? Have you noticed how other businesses are using LinkedIn lately? A number of larger brands are creatively using their LinkedIn company pages, and some of them are doing some cool things. Here are five brands using [...]

By | 2013-03-13T11:00:45+01:00 Marzo 13th, 2013|Non categorizzato|0 Comments

Social Media vs. Social Media Strategy i.e….

Social Media vs. Social Media Strategy i.e. executing vs. planning #SociaCRM http://t.co/1IsBA8tvEP Paolo FABRIZIO (@Pfabr)March 13, 2013 The 6 stages of social media dominance (that actually makes money)In business, social media is becoming a lot like email: every company has it. But, unlike email, organizations haven't mastered how to effectively communicate through the likes of [...]

By | 2013-03-13T10:44:40+01:00 Marzo 13th, 2013|SociaCRM|0 Comments

Anybody (lucky) who will attend the ‘Social Media…

Anybody (lucky) who will attend the 'Social Media Marketing World' in San Diego ? #SMMW13 http://t.co/KVJCy3VkYa Paolo FABRIZIO (@Pfabr)March 12, 2013 Social Media Marketing World: Social Media's Mega Conference! | Social Media ExaminerJoin 1000 fellow marketers at industry's largest trade show in beautiful San Diego, California. Biggest names, biggest brands, networking, discovery and fun!http://lnkd.in/G6nt8k

By | 2013-03-12T22:44:54+01:00 Marzo 12th, 2013|SMMW13|0 Comments

Piccola postilla, si tratta di dati relativi agli…

Piccola postilla, si tratta di dati relativi agli USA....#SM http://t.co/TXqoUv3bgj Paolo FABRIZIO (@Pfabr)March 12, 2013 Gli insegnanti più "social" degli alunniNavigano ad alta velocità sulla fibra ottica, "smanettano" freneticamente sul tablet mentre sono in classe, guardano video su YouTube e leggono sugli e-reader. Ecco la nuova generazione di insegnanti americani, sempre più "dipendenti" dalla tecnologie [...]

By | 2013-03-12T17:37:57+01:00 Marzo 12th, 2013|SM|0 Comments