Written By Katrina McNeill and Janette Speyer If you write a blog for your business, you already know you what a great tool it is to draw people in to your website. We recently reviewed the social traffic platforms we use for blog circulation and we want to share our thoughts with you…
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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