You don’t have to spend a ton to travel while studying abroad.Photo by Adam Gault. “Stripped of your ordinary surroundings, your friends, your daily routines, your refrigerator full of food, your closet full of clothes – with all this taken away, you are forced into direct experience.
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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