Are you looking for some creative ways to use Pinterest? Would you like to make stronger connections with your customers? Although many brands run creative contests on Pinterest, here are some new ways to engage audiences and build your presence. Take a look at what these 3 brands are doing to get inspiration for using […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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