Do you want more leads from your social efforts? Did you know there are great social media tools that make the sales process easier? In this article, I’ll review 3 tools to help you get the information you need to generate revenue from your social media activity. #1: Nimble—Nurture Your Relationships and Get Sales Nimble […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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