Does your business run events, conferences or similar meetings? The ability for attendees to interact through social channels is a huge part of successful events. Here are 4 ways to maximize the social media presence of your next event. #1: Promote Your Hashtag Everywhere A hashtag provides everyone with an easy way to find relevant […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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