Is LinkedIn working for you? Do you want to generate more business from LinkedIn? When used properly, LinkedIn can be a gold mine for your business. Here are five steps to improve your efforts to generate more business from LinkedIn. As a business, the foundation of your success on LinkedIn begins with your LinkedIn profile. Do […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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