Building and maintaining a great e-commerce site can be overwhelming at times as it seems there is no end to what needs to be focused on. WordPress is a great tool for e-commerce sites just starting out. But even small sites focusing on e-commerce should follow these simple rules.
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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