Are you using Facebook ads to drive traffic to your website? Did you know that when people share your website content on Facebook, you can turn that shared content into a Facebook ad? You can do that with Domain Sponsored Stories. Domain Sponsored Stories are inexpensive and easy to run, and you don’t need a […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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