Do you blog? Are you active on social media? Have you integrated your blogging with your social activities? Blogging can help you improve your social media marketing. In this post, you’ll discover four tips to enhance your social media efforts using your business blog. #1: Share Your Blog Posts in Your Social Status Updates Not […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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