Are you wondering where the future of business is heading? Do you want to know how shared consumer experiences are impacting business? To learn about where the business world is headed and what you need to know, I interview Brian Solis for this episode of the Social Media Marketing podcast. More About This Show The […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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