View Video In Browser] This video is an interview for political concerns, but it still applies to leadership in all of our lives. I really like the points that Robin Sharma makes in this interview. If you haven’t taken a look at his other videos or read his blog before, you should take a few minutes and check them out.
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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