TripAdvisor, the travel site built around destination guides and user reviews, today made another acquisition: it has bought Tiny Post, an app that lets users take pictures, write captions over them, and then share them with friends. Financial terms of the deal were not disclosed, but it looks lik..
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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