12 Truly Incredible Social Media Statistics! There are so many ‘amazing’ and ‘incredible’ social media statistics bandied around the web willy nilly, it’s a surprise that anyone has any emotion left to express. Furthermore, the numbers are getting so incomprehensibly big, they’ve all but lost their potency to impress.
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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