This infographic is as self-explanatory as it is awesome. Definitely share this one with your fellow social media enthusiasts (at least the ones you like). Photo by HM Government (National Archive WO 199/2527 – Pillboxes) [Public domain], via Wikimedia Commons Infographic by Tent Social Bio Twitter Facebook Google+ LinkedIn Latest Posts Jim Dougherty Writer and chief of […]
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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