How To: Twitter For Business Strategy Before you tell me I don’t know what I am talking about, please read the Headline: Twitter For Business. Not Twitter for social gain. If you are looking for how to use Twitter to make twiends, and find tweet ups this is not the right post.
Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano
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