Perché è necessario introdurre il #SocialCRM nel processo di #CustomerCare http://t.co/CNuRegGAwU Paolo FABRIZIO (@Pfabr)April 08, 2013 Social CRM [Infographic] - It's All About Revenue: The Revenue Marketing BlogSocial media has dramatically changed the sales cycle, but it has done so for the better. The buzz phrase "Social CRM" shouldn't make you hit the panic button [...]
6 useful #SocialMedia metrics http://t.co/HQsE2A6Ht7 Paolo FABRIZIO (@Pfabr)April 08, 2013 6 Metrics All Social Media Marketers Should Be Familiar With | Ignite Social MediaThere are so many social media metrics and such little time. The Facebook download of page insights alone has over 1700 columns of data, ranging from daily Likes of your brand page [...]
5 Tips to avoid mistakes on #SocialMedia http://t.co/x7AVisOY2Q Paolo FABRIZIO (@Pfabr)April 08, 2013 What Businesses Are Doing Wrong on Social Media (And 5 Tips For Success)Over 1 billion people in the world are on Facebook, including over 175 million Americans, or 1 in 2 adults. Twitter recently surpassed 400 million accounts. LinkedIn boasts over 200 [...]
5 Tips to Make Facebook Marketing Mobile-Friendly | Social Media ExaminerDo you know how your audience accesses Facebook? Do your Facebook fans see your updates on their mobile devices? According to Facebook’s fourth-quarter report, around 680 million of the company’s one billion monthly active users access Facebook from mobile devices. It’s up to brands and [...]
Come utilizzare i #Social Network per un ottimo #SocialCRM http://t.co/TB5DZFH0ei Paolo FABRIZIO (@Pfabr)April 08, 2013 Assistenza al cliente nell'era del Web? Si può fare usando i social media. Ecco i segreti del customer care 2.0I social media sono ormai universalmente accreditati come uno strumento di marketing e possono giocare un ruolo cruciale anche nell'assistenza al [...]
