Daily Archives: 18 Maggio 2013

Why some #SocialCRM projects fail ?…

Why some #SocialCRM projects fail ? http://t.co/m07X0TwG8j Paolo FABRIZIO (@Pfabr)May 18, 2013 SugarCon speaker reveals 10 reasons why social CRM projects failTen reasons why social CRM projects fail, at a glance 1. Wrong culture 2. No compliance policy 3. No established goals 4. Lack of managerial support 5. Insufficient staffing 6. Unwilling to listen to [...]

By | 2013-05-18T18:01:02+02:00 Maggio 18th, 2013|SocialCRM|0 Comments

Amy’s Bakery Meltdown: Yelp Is Broken and Social Flashmobs Apparently Rule

Amy's Bakery | Meltdown Analysis | Social Media TodayYelp may not be the go-to source for restaurant reviews. Why? Amy's Baking Company has 1131 reviews, 99.9% of which are snarky, mean, negative “reviews.” How many of those 1131 reviewers actually ate at the restaurant and how many just piled on for flash mob social media [...]

By | 2013-05-18T10:01:34+02:00 Maggio 18th, 2013|Non categorizzato|0 Comments