Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

3 Creative Ways Brands Are Using Pinterest

3 Creative Ways Brands Are Using Pinterest | Social Media ExaminerAre you looking for some creative ways to use Pinterest? Would you like to make stronger connections with your customers? Although many brands run creative contests on Pinterest, here are some new ways to engage audiences and build your presence. Take a look at what [...]

By | 2013-05-27T12:00:05+02:00 Maggio 27th, 2013|Non categorizzato|0 Comments

Le nuove start up saranno #SoLoMo (Social Local…

Le nuove start up saranno #SoLoMo (Social Local Mobile)? http://t.co/1lxtrrvuv2 Paolo FABRIZIO (@Pfabr)May 27, 2013 SoLoMo (Social Local Mobile): nuovo modello di start up?Quando le nuove tendenze vengono anticipate da realtà aziendali piccole, permane sempre un'aura di scetticismo sulle possibilità di successo, per quanto buona sia tale idea. Quando invece sono i 'Big Boys' a [...]

By | 2013-05-27T11:10:36+02:00 Maggio 27th, 2013|SoLoMo|0 Comments

5 steps to become a #Social leader – Forbes…

5 steps to become a #Social leader - Forbes http://t.co/Fw08BtQ5Nh Paolo FABRIZIO (@Pfabr)May 27, 2013 5 Ways Leaders Empower The Social EnterpriseWe all saw the power of social community last week in Oklahoma. People came together and the result was something unified and powerful and greater than the sum of its parts.I'm always inspired when [...]

By | 2013-05-27T07:32:59+02:00 Maggio 27th, 2013|Social|0 Comments

5 questions about #contentcuration to make the web…

5 questions about #contentcuration to make the web a better place :-) http://t.co/eO7p9LpYSA Paolo FABRIZIO (@Pfabr)May 26, 2013 Technology Integration in the Classroom: Five questions about content curationImage taken from Flickr from Gwyneth Bronwynne. Graphic by Dr. Joyce Valenza I recently participated in a Twitter chat with my friends at #edtechchat and we discussed a [...]

By | 2013-05-26T12:20:47+02:00 Maggio 26th, 2013|contentcuration|0 Comments