Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

20 influencial #SMM Blogs: how many of them do you…

20 influencial #SMM Blogs: how many of them do you know? http://t.co/UAX4NYBAR4 Paolo FABRIZIO (@Pfabr)April 11, 2013 20 Social Media Marketing Blogs You Should Read in 2013 | Heyo291 Shares Twitter 152 Facebook 50 LinkedIn 31 Google+ 38 Pin It Share 0 291 Shares × Social media is now mandatory for businesses. I'm always trying [...]

By | 2013-04-11T15:37:20+02:00 Aprile 11th, 2013|SMM|0 Comments

Companies’ #SocialMedia teams: shortage of…

Companies' #SocialMedia teams: shortage of dedicated staff and poor #SMM satisfaction (infographic) http://t.co/DjzIn0n2qr Paolo FABRIZIO (@Pfabr)April 11, 2013 An inside look at companies' social media teams | Articles | HomeWhether your company is just starting to dabble in social media or has a strong strategy it has been implementing for a while, you may want [...]

By | 2013-04-11T14:13:28+02:00 Aprile 11th, 2013|SMM, SocialMedia|0 Comments

Uno sguardo sui siti di #Crowdfunding in Italia…

Uno sguardo sui siti di #Crowdfunding in Italia http://t.co/zAtJpXKzkm Paolo FABRIZIO (@Pfabr)April 11, 2013 I siti di Crowdfunding in Italia: il finanziamento mirato per il tuo settore | Palestra | Wind Business FactorAlcuni giorni fa abbiamo introdotto, all'interno della nostra Rubrica Legal-mente, il tema del crowdfunding: da dove nasce, cos'è e come si sta sviluppando [...]

By | 2013-04-11T13:05:22+02:00 Aprile 11th, 2013|Crowdfunding|0 Comments

#Blog strategy’s results: CRM vs. Non-CRM…

#Blog strategy's results: CRM vs. Non-CRM http://t.co/YiDQUJ8PRa Paolo FABRIZIO (@Pfabr)April 11, 2013 Customer Effective BlogMy prior blog referenced the " CRM in Customer Service: Insights into Action " report from the Aberdeen Group and touched on how leveraging CRM can lead to significant productivity and performance gains for organizations.http://bit.ly/ZhgZLs

By | 2013-04-11T12:16:56+02:00 Aprile 11th, 2013|Blog|0 Comments