Is your #CustomerExperience really valuable ? …
Is your #CustomerExperience really valuable ? http://t.co/eu5YAs4ZWJ #CX #SocialCRM Paolo FABRIZIO (@Pfabr)April 16, 2013 Getting Social Customer Service Right, The First Time You may have recently implemented a dedicated social customer service channel for your business, but are you delivering great customer service when customers first come to you? First
