An informal conversation with Paolo Fabrizio
What services are you interested in?
1. Digital Customer Service
consultancy (assessment, roadmap, guidelines, tone of voice)
2. Digital Customer Service
training paths for your team
3. Speaking programs (conferences, company meetings, Radio / TV broadcasts)
4. Customer Culture Academy to spread customer culture across your organization
5. Coaching 1-to-1 to get your customer service manager equipped for digital challenges.
👇 Quote them in the form below: we'll respond in 24 hours to arrange an informal video chat.
Paolo Fabrizio
Digital Customer Service Consultant, Trainer, Author, Speaker.
In the 90s he took part in the startup of the first online insurance company in Italy, following the customer's entire life cycle. Since 2013 as a consultant and trainer he has been helping companies to harness Digital Customer Service. Founder of CustomerServiceCulture.com, author of books and speaker at conferences in Italy and abroad. Lecturer at the Bicocca University of Milan (Master MADIM).
Selected clients
