About me & Contact 2020-04-13T17:12:08+00:00

Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker.

In the 90s he took part in the startup of the first online insurance company in Italy, following the customer's entire life cycle. Since 2013 as a consultant and trainer he has been helping companies to harness digital customer service as a business driver. Founder of CustomerServiceCulture.com, author of books and speaker at conferences in Italy and abroad. Lecturer at the Bicocca University of Milan.

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Skills

Digital Customer Service
Social Customer Service
Coaching
Crisis Management
Multilingual

He has cooperated with

Online courses