"Really enjoyed Paolo's delivery at our conference in Malta. The topic received very positive feedback during the session with very interesting questions from the participants. Paolo also participated during our panel discussion with other CX Leaders from Car Sharing, FinTech and iGaming organizations in Malta. We look forward to continue our collaboration with Paolo. "

" Paolo did a great job moderating discussion at the Customer Service Summit 2017 in New York. He lead two sessions           at the event alongside senior representatives from      Microsoft, Sykes and the Transport Security Administration.      I look forward to working with Paolo on future events and will be recommending to my colleagues. "

"In his speech at the Social Banking Forum, Paolo explained in a clear and understandable way the implications deriving from the integration of social channels in customer service. Paolo always manages to brilliantly combine his in-depth knowledge of the subject with great skills as communicator and communicator, thus making his interventions of great impact."

"Paolo was one of our speakers at the New MediaEurope conference in Manchester in September 2015. His speech was a great combination of Social Customer Service knowledge and energy which was appreciated by our audience. Paolo is a natural communicator. "