Form 1-to-1 coaching DCS Manager 2021-10-26T14:28:30+02:00

DCS Manager 1-to-1 coaching

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Foto profilo 2017

Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker.

In the 90s he took part in the startup of the first online insurance company in Italy, following the customer's entire life cycle. Since 2013 as a consultant and trainer he has been helping companies to harness digital customer service as a business driver. Founder of CustomerServiceCulture.com, author of books and speaker at conferences in Italy and abroad. Digital Customer Service Lecturer at Bicocca University of Milan (Master MADIM).

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